Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a spa tub, coffee/tea in a common area, and a meeting room.

Nearby attractions

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel is located in Encanto, a neighborhood in Phoenix, and is in the suburbs and near the airport. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Dining table

Full-sized refrigerator

Kitchen

Laundry facilities

Microwave

Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:30 am–10:30 am on weekends

Free reception (select days)

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor pool

Spa tub

Outdoor

Bbq grill(s)

Outdoor furniture

Pool sun loungers

Pool umbrellas

Conveniences

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

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Nearest Airport

Phoenix Sky Harbor International Airport

6 km from this hotel

Reviews that mention...

All reviews (15)staff (8)clean (7)pool (5)location (2)accesibility (1)

Family Reviews

for Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

4 out of 5 stars

15 reviews

Review data

5 star reviews

60%

4 star reviews

7%

3 star reviews

13%

2 star reviews

7%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

N

Nolly

13 Aug 2024 - 20 Aug 2024

reviewed on hcom

5 out of 5 stars

Glad we found this place to stay for our trip to AZ All of the staff was friendly, and they treated us like family. It was always nice to return and be greeted by them when we returned each day. No rush and noise like other hotels. Really well kept, and quiet and restful at the end of the day. The breakfast was an added bonus. It’s about 15 mins from downtown Phoenix so very convenient and less than 10 from the airport.

S

Sophia

20 Jul 2024 - 23 Jul 2024

reviewed on hcom

5 out of 5 stars

Great stay, breakfast delicious and room comfortable and clean. Pool good for little ones not too deep. Friendly staffs.

M

Mitzi

24 May 2024 - 26 May 2024

reviewed on expedia

5 out of 5 stars

Very nice place for a family of 7. We had the suite it was well furnished and comfortable. The swimming pool needs a touch up. One of the patio chairs looked like someone fell through it.Dont know how long the chair was like that. Some of the squares tiles was lose, when you step on it it would move. Hot tub could use a deep cleaning. Other than breakfast buffet was yummy and staff was very helpful. We are planning to make this our main stay when we visit Az.

H

Holman

20 Mar 2024 - 27 Mar 2024

reviewed on expedia

5 out of 5 stars

The staff was very friendly and accommodating. We got a suite right at the end of the one of the hallways so it was very quiet. Suite was well-appointed and had everything we needed. Breakfast was good and kids enjoyed the pool. The immediate neighbourhood wasn't the liveliest, but Phoenix is a car city and the hotel was close to downtown, the airport, and with easy driving distance to other parts of the city.

R

Romainne

20 Mar 2024 - 27 Mar 2024

reviewed on hcom

4 out of 5 stars

The staff was kind and the location was easy to get to the expressways. 1. The couch had a tear and stains. The round chairs also had stains just not ideal fabric color selection for a hotel. The rooms were sold out so couldn't move to another room 2. The tv stations weren't all coming in and when traveling with kids that was tough to try and entertain when it was getting later in the night 3. I did appreciate the free laundry service was very helpful 4. The pool and jacuzzi although good water temperatures needed to be cleaned they were murky and stained.

P

Peggy K

10 Mar 2024 - 17 Mar 2024

reviewed on expedia

5 out of 5 stars

Great breakfast, 2 bedroom was so perfect for our family!! Staff were very helpful!

K

Kim

15 Jul 2023 - 16 Jul 2023

reviewed on expedia

5 out of 5 stars

I loved the room options. I have a larger family of 5 and we were able to get one room that slept all of us.

P

Phoenix

1 Jul 2023 - 4 Jul 2023

reviewed on expedia

5 out of 5 stars

We had to change rooms 3 times!! Because the first room our door wouldn’t lock when it was shut, then the a/c quit working. Our second room, the a/c didn’t work. So we went to our third and final room and everything worked and it was a bigger room which worked out perfectly. The girl at the front really MADE our trip since we weren’t there on happy terms… we were able to use the conference room for our family meeting and that really was the cherry on top! Despite all the drama, we will stay here again.

V

VALENCIA

8 Oct 2022 - 10 Oct 2022

reviewed on hcom

1 out of 5 stars

Not so good. The receptionist didn’t a room for us and I made reservations a week prior to our stay. She seemed like she didn’t want my family to stay there too. She acted unkind, rude and disrespectful to us. I refused to stay in that hotel. Our usual stay is in Scottsdale and never had a problem. I was very disappointed with Biltmore location. Never will I reserve that place again

B

BRENDA

28 Sept 2022 - 29 Sept 2022

reviewed on orbitz

5 out of 5 stars

Clean and family friendly