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Hyatt Place Phoenix/Chandler-Fashion Center

3 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1006 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

The Hyatt Place Phoenix/Chandler-Fashion Center is a convenient and family-friendly hotel located near the Chandler Fashion Center and many restaurants. Families appreciate the hotel's pool, the generally good breakfast, and the spacious rooms with separate living areas in some suites. While some past guests have noted minor maintenance issues (shower drainage, inconsistent breakfast items), the overwhelmingly positive feedback points to a pleasant stay for most families. The hotel's proximity to shopping and dining is a major plus.

Guest highlights

The hotel's convenient location near the Chandler Fashion Center and many restaurants.
The pool is a hit with children.
The good breakfast (although some inconsistencies reported)
Spacious rooms with separate living areas in some suites.

About the hotel

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Chandler, Hyatt Place Phoenix/Chandler-Fashion Center is connected to a shopping center. The area's natural beauty can be seen at Kiwanis Park and Rose Garden at Mesa Community College, while Chandler Museum and Chandler Center for the Arts are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Wild Horse Pass Motorsports Park or Sloan Park.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Designated smoking areas

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Phoenix/Chandler-Fashion Center
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

63%

4 star reviews

26%

3 star reviews

5%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Phoenix/Chandler-Fashion Center

Showing 1 - 10 of 19 reviews

Latest reviews (19)

N

Nicole

8 Aug 2024 - 10 Aug 2024
reviewed on hcom

3 out of 5 stars

The room space was nice. We enjoyed our stay but we ran into a few things that were an issue or that we wish were different. The shower did not drain and you were standing in 2-3” of water during your shower. There was also a long black hair that was on one of the towels on the shelf in the shower. We travel with our small children and like to be able to leave a light on when we sleep and all of the lights were too bright, even the bathroom light which is our normal go to. Breakfast on both days was convenient but not the best. French toast and waffles were rock hard. The pool area and the gym were nice. We enjoyed our stay but with the amount of hotels nearby, we would probably try somewhere else next time.
E

Eunice

16 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

Visit geandkids
M

Marsha

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

1 night stay for back to school shopping. My kids loved it. Plus we always stay here. Hopefully it’ll be 2 night stay.
L

Laura

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

2 out of 5 stars

We grabbed a double queen suite and the pictures make it look a lot nicer and bigger than it is. There’s hardly any room to move around in the room and the ceilings in the hallways and room are so low we have just felt claustrophobic. We asked for extra blankets for our kiddos and they did not give us blankets.. they were more like glorified sheets. Suuuuper thin material. Pool was pretty dirty and I understand the palm trees were right next to it but there was also a ton of dirt built up on the bottom. Should be kept up a bit more, in my opinion. The thing is, for what we paid, it’s actually a good hotel but I was expecting a lot better because of the pictures they posted of their website. Overall I would rather spend $60 more at a nicer hotel.
C

Christian

2 Jun 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

It is a great hotel. I only stayed one night, but I would stay again. It has some more modern amenities, and the room we got has a small living room and the bedroom separate. The shower didn't drain right away and left a lot of water as you finished. The breakfast was really good for hotel breakfast but I wish they would have put either pancakes or waffles as the website says they would have it. That day they had neither not that I complained but the children eating there sure did. There are 10 tables and the seating is comfortable and not overcrowded. The hotel also has a mini Starbucks and mini bar. I also didn't realize that it had 24 hour room service. The hotel is located next to many food options and a mall and is easy to get too. The area around the hotel felt safe and parking was abundant. The gym has a water dispenser which is necessary for all my trips. The front desk. attendant Wagner is amazing and a delight to talk too.
J

Jessica

12 Oct 2023 - 14 Oct 2023
reviewed on orbitz

5 out of 5 stars

Property was great even during construction, could not hear it at all. Breakfast was good, service good, clean inside room, quick room service. Across the street to the Chandler fashion Center and lots of restaurants. The price was right and we stayed here to go to Hole 9 Yards, 20 min drive. The only "downside" was the lack of dog owner accountability, not picking up their dog's poop near the pool. Our family of 6 enjoyed our stay and will be back.
B

Barbara

10 Sept 2023 - 15 Sept 2023
reviewed on orbitz

5 out of 5 stars

Everything was great traveling with my young grandchildren . All kinds of great coffee and food all around .
Y

Yolanda

31 Jul 2023 - 2 Aug 2023
reviewed on hcom

4 out of 5 stars

Still a beautiful place when I go home to see my family this is where I stay. Pretty clean, affordable, with pool and breakfast. I was there 4 days, never saw pancakes, waffles or french toast but they do have a variety of breakfast items. No towels at the pool so we had to use our room towels. Very friendly staff and its right next to the mall.
J

Janine

11 Jul 2023 - 12 Jul 2023
reviewed on orbitz

5 out of 5 stars

Stayed with my grandchildren for a quick overnight trip. They of course loved the pool and great breakfast choices. I appreciated the cleanliness and helpful staff.
S

Sonya

15 May 2023 - 19 May 2023
reviewed on hcom

4 out of 5 stars

We stay at this hotel at least once a year when we come to Chandler to visit family. I was happy with the hotel other than the last night we were there. We came back to the hotel in the evening and the corridor and our room were permeated with the smell of marijuana from someone smoking near our room. It was terrible!
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