Hampton Inn Decatur

We stayed overnight with our Chow Chow on our way from Florida to Illinois. This was our stopping point. The hotel is okay, but needs to be updated. I say that because the King room was $178 per night, then $196 with fees & taxes. For that amount you would expect it to be in better condition. On top of that, they charge $75, nonrefundable, for pets. My dog is cleaner than most kids. Be aware of that if you stay at a dog friendly Hampton Inn. La Quinta does not charge for pets. Ok, the room was clean, the bed comfortable, the bathroom clean, although the shower/tub was weird with a hollowed out floor that kept water in the shower floor at all times. The breakfast area was clean & the breakfast offered was very nice, and good coffee, not the watered down stuff! The check in process was quick and the person working was very nice and friendly. She told us if we go to Applebee’s and show them our card, we get a 10% discount, which we did and it was very good. So a nice place to stay but a bit on the expensive side in my opinion.

I have never left a review for a property but felt I needed to this time. The staff we encountered were so welcoming and kind and the breakfast was good as well. However, for $180 for one night, I felt like we were in a one star hotel. The room was so dirty: stains all over the bathroom ceiling, water rings all over the bathroom sink counter, hair in the tub. An inch of dust on the towel shelf in the bathroom, dirty elevator waiting areas, etc. We stopped here as a last minute stay with our kids on our way through to Florida, but we would’ve been better off sleeping in the car.

The staff was great. I have two little boys who are 4 and 2 years old. The staff was great with them. I thought the breakfast was pretty good as well. I would definitely recommend this hotel to families.

The hotel is outdated and an unpleasant smell welcomed us. One of their floors was not available because the AC unit was out. We are a family of four and booked a room with two doubles but due to the issue, it couldn’t be provided. We understand unfortunate situations like this happen. They provided us a room with a king bed and a pull out bed. My 13 year old daughter described the pull out bed as a medieval torture device. I thought she was exaggerating and tried it out. Not a joke. Every spring digs into your bone & flesh. She crawled into our bed in the middle of the night and no one slept. Literally, it was the worst night we have spent at a hotel. We communicated our trouble as we were checking out and they apologized. They said that someone would get back to us shortly. It has been over a week and we haven’t heard nothing from them. They just wanted us to leave and I feel so sorry we had to spend money for this crappy hotel. Never again.