Comfort Inn Decatur Priceville

DO NOT WASTE YOUR MONEY. Over the last 6 year we have stayed at this hotel about once a year with no issues. This time was SO DISAPPOINTING! The fountain in front no longer works. Front desk staff was not welcoming. The pool did not work which was one of the main reasons we chose it. I know things happen- but I urge you to look at the reviews for this property on the Choice Hotels site rather than Expedia. More updated and honest reviews. I will say the room was clean and comfortable but for the price that was little consolation. The room had outlets that did not work (the one in the bathroom didn’t work so couldn’t use the hair dryer or any hair tools) The room had damage and missing pieces throughout. Badly needs updating. Finally- after a somewhat restful sleep/ we looked forward to coffee and breakfast. The coffee was good. However- that was the only beverage available as the milk was empty and the juice machine was broken. When mentioned to the staff nothing was done about it. I’ll mention that this was only at 7am on Sunday! Several families with children came in and there was nothing for them to drink! Even water was from the juice machine. Surely something could have been brought in? The one staff person sat in the dining area loudly listening to something on his phone and then went and hid in the back office. Once back in the room- housekeeping showed up. We were not near check out time of 11am. All in all - never again.

The front desk guy told me he couldn’t accept my chime credit card which frustrated me and I ended up having to use one of my others, not his fault but the company. Fire alarm went off on the 3 floor starting a little after 2 in the morning and went off for over an hour waking me and my young children up and put them in a panic so I had to stay up till 4 comforting them and then was finally able to get some rest. The room I’d give a 3.5 out of 5. Bathroom had some water damage stains on the ceiling, beds where a little uncomfortable and last there was multiple dogs on our floor that barked anytime someone walked down the hall. Will not stay again unless it’s an absolute must.