Best Western River City Hotel

I am very disappointed with my stay here. I paid good money for a stay here, and the walls on floor 2 in the halls are missing Sheetrock like some work zone. Not what I was expecting for the money, brought my family along for the stay and very dissatisfied. The room has a bad smell also, sorry but not happy with the stay !

We were in town for a family event. We arrived 930 at night to walk into the lobby with the smell of over cooked curry. It was so overwhelming it made my eyes tear up. We still checked in. Went to our room and it smelled up there also. The next morning we still smelled lingering odors.

First, the staff were very kind and attentive and very pleasant! Excellent employees. However, the property smelled awful, especially my room. Like old food or something. The couch had large stains. And the AC was stuffed full of bounce sheets, i assume to mask the smell. (Unsuccessfully) Someone in my hallway was smoking weed the whole weekend so there was that smell also. There were some questionable people also in a room down the hall… several scantily dressed girls and a couple guys. It was worrisome. We were there for a long weekend due to a death in the family, and basically only slept there and it was just too much trouble to ask for a refund and go find another place. But I won’t be back.

Wonderful staff that treat you like family. Very comfortable, clean rooms. Great location close to everything. Couldn't ask for a better experience for an affordable price!

Last second weekend away before school starts. We wanted an educational trip for the kiddos.

My family and I like this hotel. It was nice and cozy and the staff was nice and friendly. Rooms were real nice and beds were very comfortable. The next time we are in this area this is were we are going to stay.