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Holiday Inn Express Cardiff Bay, an IHG Hotel

3 star hotel
Connecting rooms
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Holiday Inn Express Cardiff Bay offers a convenient location for families, within walking distance of Cardiff Bay. While some families have found the rooms a bit small, many appreciate the cleanliness and the helpful staff. The hotel offers breakfast, which receives positive feedback. Families should be aware that some noise from the riverside might be an issue.

Guest highlights

The location, close to Cardiff Bay and the town centre.
The cleanliness of the hotel.
Helpful staff
Breakfast

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.

Nearby attractions

Holiday Inn Express Cardiff Bay, an IHG Hotel is located in Butetown, a neighborhood in Cardiff, and is in the entertainment district and near a train station. Norwegian Church and National Museum Cardiff are local landmarks, and some of the area's attractions include Techniquest and Cardiff International Sports Village. Looking to enjoy an event or a game while in town? See what's happening at Cardiff Motorpoint Arena or Swalec Stadium. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Grab bar near toilet
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Bristol Airport
33 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Cardiff Bay, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

22%

3 star reviews

22%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Cardiff Bay, an IHG Hotel

Latest reviews (9)

M

Marc

31 May 2024 - 1 Jun 2024
reviewed on hcom

4 out of 5 stars

Great hotel accommodating a family of four in one room with breakfast included. Well located to walk to Cardiff bay.
I

IRFAN

28 May 2024 - 29 May 2024
reviewed on hcom

3 out of 5 stars

Room was too small for a family room Extremely hot, AC not doing it's job and when complaint to reception team, been told, it is what it is Breakfast was extreme good and of perfect standard
N

NIna

29 Apr 2023 - 30 Apr 2023
reviewed on expedia

2 out of 5 stars

The hotel was dirty, 1 toilet roll for a family of 4, it was noisy and carrying bags up the stairs with children as the lift did not work was inconveinent.
l

lynn

12 Sept 2022 - 14 Sept 2022
reviewed on hcom

5 out of 5 stars

Good, clean, central to meet family.
M

Marc

10 Sept 2022 - 11 Sept 2022
reviewed on hcom

5 out of 5 stars

Stayed here several times before. Great location for the bay and town centre. Really enjoyed are stay. Modern, clean and friendly staff. The price has however nearly doubled in the past few years with 1 night for 2 adults and two children with breakfast costing over £220 (Saturday night).
F

Fatefa

30 Aug 2022 - 2 Sept 2022
reviewed on expedia

5 out of 5 stars

Had a short break with my 3 young children, they had a fab time
B

Bernadett

1 May 2022 - 2 May 2022
reviewed on expedia

5 out of 5 stars

The hotel Was absolutely fine… we was so happy.. we been with little children and excellent clean.. helpful staff.. I have coliac syndrome help me with the food.. I’m really great full thank you so much and we definitely going next time..
A

14 Apr 2022 - 15 Apr 2022
reviewed on hcom

3 out of 5 stars

The room was a bit small for us with two kids and the ventilation was poor that we couldn’t sleep well. We needed to open the windows for more fresh air but it was disturbing because of the noisy people walking along the riverside. Also, it was annoying as our room was just next to the elevator.
A

20 Jul 2019 - 21 Jul 2019
reviewed on expedia

4 out of 5 stars

Nice and cosy room. A bit small for 2 adults and 2 children.
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