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The Queen's Gate Hotel

4 star hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Queen's Gate Hotel is a great option for families, offering clean and well-maintained rooms, friendly staff, and a fantastic breakfast. Guests consistently praise the exceptional customer service and convenient location, making it easy to explore nearby attractions. While some minor updates to room furnishings are suggested, the overall experience is highly positive.

Guest highlights

The exceptionally friendly and helpful staff
The fantastic breakfast
The convenient location close to attractions

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.

Nearby attractions

The Queen's Gate Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:30 am–11:00 am on weekends: gbp 19.00 for adults and gbp 9.50 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
16 km from this hotel
London Heathrow Airport
19 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for The Queen's Gate Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Queen's Gate Hotel

Latest reviews (4)

C

Carrie

27 Dec 2023 - 2 Jan 2024
reviewed on expedia

5 out of 5 stars

We had two rooms and both were very clean and well maintained. The staff is friendly and helpful! We will stay here again. Recommend this hotel for families and couples! Breakfast was fantastic!!
L

Lorna

15 Oct 2023 - 16 Oct 2023
reviewed on hcom

5 out of 5 stars

Clean room and great customer service - would definitely recommend to friends and family
C

Carmen

2 May 2023 - 8 May 2023
reviewed on travelocity

5 out of 5 stars

Located within walking distance to all the mentioned attractions, the hotel is supreme. The staff members were unbelievably awesome, made you feel like family and well deserving of a magnificent stay. The mess as is breakfast, lunch and dinner I relate very high. My only reservations are that the flooring of the rooms need updating as do the frameworks of the beds…so basically the furniture in the rooms need an upgrading. However my stay was so comfortable, staff in all areas could not do more to make one feel “special”. Thank you
S

Steven

6 Aug 2022 - 8 Aug 2022
reviewed on travelocity

5 out of 5 stars

This hotel was I think exactly what we needed. It was perfect for our whole family, it was nicely air conditioned, great bathroom and shower, wonderful sheets and felt newly renovated and top of the line. Just a great stay that we wished we could have extended!!!
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