The Gore London – Starhotels Collezione

We absolutely love the staff and property manager for their warm assistance throughout our yearly stays. Besides that, the hotel is a gem and quite historical. I would classify it as sumptuous, elegant, yet cozy and warm. Quite British which is exactly what we seek coming from New York. Treat yourself to a junior suite stay- so beautiful! And enjoy some quiet time in their glorious library room- it’s welcoming and relaxing!

We picked The Gore, because it was close to the Royal Albert hall, for our visit to see Cirque du Soleil. The staff were friendly and professional. The room was clean, comfortable and everything we needed for our short stay. I would recommend this hotel to my family and friends.

It’s in a great location and the breakfast was high quality. What let’s the hotel down however are: I paid for an included breakfast but was stung with a service charge not mentioned anywhere; I booked a junior suite. For the high cost, it’s not unreasonable to expect functioning heat in the suite and in the bathroom. I reported this on discovery to Reception and was told a night porter would attend. More than an hour later this had not been attended to so, being tired, went to bed. In the morning, Reception had no record and no refund was offered. Sorry Gore Hotel, you’ll never see us again. You can and should do much better than this.