Village Hotel Leeds South

When we arrived no one was at the desk when we got closer it was a self checkin when I started the receptionist came out and greeted us then she helped with the rest. When we were going into the dining area we had to wait for staff to approach us to be given us a table there were 3 people at the bar who looks like arguing amongst themselves who is going to come and get us the table. Young lady only came over when she saw another family who was behind us she didn’t apologise for the wait but she did to the other family, the young people behind the bar were not that friendly but the guy who bought us the meal seemed to be a very nice guy he was friendly. Checking out was easy was met by a nice receptionist who greeted us. Overall was a nice hotel very comfortable bed.

We usually stay in the village hotels in Liverpool and Chester but we decided to use the Leeds one . We arrived late due to family commitments and was given our room key . We entered our room The bed wasn’t made and when I looked there was blood all over the sheets and duvet cover . There was a blood trail from the bed into the bathroom too . I called the manager who came and changed our room as well as take pictures of the room state . I’ve contacted village hotels via email since to complain and see if there was anything they could help with or offer us . Was told I’d have a response in 48 hours that was 4 weeks ago! Leeds facility is supposed to be one of the better village hotels . But for us it was the worst .

A busy family hotel where staff are great - always friendly and ready to help.

Room wasn't hoovered. Standard of painting (cutting in) is poor. Bathroom wasnt 100% clean. Have to pay an extra £5 per person for swimming (family of 4) Room looks modern, but its worn and tatty.