Heath Cottage Hotel

Hotel bar was only cash only when we got there on Friday night, hardly any between us. 2 of the draught lager were off leaving just expensive bottles. Heating wasn't working bedrooms were very cold. Radiators were turned off. Showers in mornings sat and sun were just warm no where near hot. The sat night after having a family day scattering grandmas ashes family came back at 6pm to have a drink together only to find bar closed and all public rooms locked. We phoned the number on the wall to be told no one would be coming back to open up they had gone home for the day. Unbelievable for £130 a night hotel. We ended up having to go to garage buy a few drinks and drink them in one of the bedrooms with the water glasses. Hotel was clean on the face of it but don't move anything. Bed had springs poking up. I don't normally leave comments as am easily pleased how ever this time family weekend was good but hotel was terrible. I have not known service like it in a hotel of this price. Felt more like a cold B&B where breakfast isn't included.

Our stay was lovely the room was a good size with us having a baby too was plenty of room for us all. Clean and tidy premises with plenty of parking. Staff were kind. Only issue we had was fire alarms went off at 4am no fault of owner other guest smoking in their rooms so all had go outside was a but of a faff with baby trying to contact the staff to come turn off the fire alarms as no answer to out of hours phone calls. Other than that lovely stay and would stay again in future.

Steve could not of been more helpful and welcoming The housekeeping was very good Breakfast was amazing at £12 a head Plenty of parking too Very enjoyable stay Will definitely recommend to friends and family