Royal West Indies Resort

Loved our stay at this well kept quiet property. Really liked the layout of the property and had separate pools for adults and families. Great beach location.

We liked that this property was clean, safe, comfortable and beautiful for our family of 6. Nothing was overdone but this place met our needs and exceeded expectations. We used the kitchen quite a bit. It was great to be able to walk or bike to the grocery store to get groceries. It was also great to be able to eat at the hotel restaurant or easily walk to another nearby a nearby restaurant.

The Royal West Indies Resort was quiet, quaint, and well maintained. The suite was spacious and had everything you could need and then some. It would be perfect for a family or group of friends like we had. Only down side was the pullout was not sleep-able. We loved happy hour drinks and floating in the pool/crystal clear ocean. The restaurant was good! Bike rental was nice to have as an option to get to town. I highly recommend!

The property was beautiful and very clean. The room was very spacious and was perfect for our family. The staff were great. The fruit punch at check in was the best we’ve ever had!

Simple, quiet, clean with good access to the beach at a reasonable cost. Friendly staff. Will recommend for families.

Separate pools for children and adults. Evening cookouts. Beautiful landscaping. Excellent concierge service.

This was our 5th time staying at Royal West Indies Resort, and the 1st time bringing our kids and grandkids with us. The 2 bedroom condo with ocean view was just perfect. Can't say enough about this beautiful place! The staff is wonderful, the grounds are meticulous, and the beach is stunning. We'll be back!

Rented two bedroom suite for family of 5 and it was very spacious. A little worn in kitchen area but the bathrooms renovated. Huge balconies and common area (basically a one bedroom condo with attached second room which was great). Full kitchen. Overlooked the pool/botanical area. Grounds were beautiful. Uncrowded resort with just enough people. Does not have amenities of other resorts (no pool or room service) but very good room cleaning/stocking, reception assisted with excursions and taxis. Towel, chairs and umbrellas service for beach which was beautiful and easy to find seating everyday. It's a pretty long walk to town area (15-20 minutes?) on the side of a road (can be hot) but used the resort bicycles a couple of times to go to grocery store. If you don't rent a car cab fare is pricey but we used cabs rather than rent to get to different restaurants in the area. It is not in center of town like other resorts but we liked the quiet. Easy beach walk to other resorts/restaurants. Used the Amani Spa at Grace Bay Club which was 5 minute walk up the beach. The restaurant/bar on resort is expensive, but not anymore so then anywhere on the island. Even the grocery store which we used to stock up on breakfast foods for the mornings on balcony was pricey. Great little town for walking, coffee, drinks and shopping. Really would have been better experience if they had a shuttle service to and from main shopping area. Would recommend the resort.

We love RWI!!! It was a perfect week for our family of 5. Gorgeous property, beach and beautiful clean pools. Our two bedroom/two bath condo was spacious and great for a week. Everyone was so nice, welcoming and kind and we felt very safe. So many great places to walk to, we didn’t need a car. Just bring $$ for taxis as they are not cheaper Sherman was a wonderful, kind accommodating host- thank you especially to him! We will be back!

First, the pros of the stay: - The location is about 15 minute walk from the downtown area - The beach area is right next to the resort - The landscaping and grounds are very pretty - Access to bikes (albeit they are old) was nice - Jessica at the front desk and concierge area was incredibly nice and accommodating - Matt-Lee at breakfast every morning made our day and was very attentive and very friendly Now onto the cons: - there is only one restaurant and the service there (and at the bar) is VERY slow, super unfriendly, and the food is sub-par - the employees that are supposed to help with towels and beach chairs on the beach were very rude and unhelpful each day - there is no room service at all - the resort offers no shuttle into town - the pools (2) are very small with limited area to swim or sit/lay by the pool - the “adult” pool is supposed to be a “quiet” pool where many rooms are surrounding this area. No one monitors the area and kids are often shouting and screaming and it is NOT quiet. If you actually complained, the resort would send someone but it would resume only moments later. This affects all the rooms staying in that area. - there is no drink service or food service on the beach offered by the resort, nor is there service for the same around the pool areas - our room was old & outdated, & smelled like mildew every time the AC was turned on