Bianca Sands on Grace Bay

Outstanding staff, clean rooms, beautiful views, 24/7 security, a very quiet property with few very young children around. Convenient to shopping, grocery, and restaurants, most walkable within 3/4 of a mile or so. Very well lit walkways at the main road. It is a bit expensive, but for this area, I have learned that is a bit relative. There is not much more available for much less than we paid. Overall, I would say I got my money’s worth.

When we arrived there was a pool of water on the floor by the bathroom. Something was wrong with the air conditioner so we had maintenance in our room about 10 min after arrival. Staff was friendly until we had to Covid test to return and my husband tested positive. You could sense the immediate change like he had the plague. My family was leaving the country and my husband had to stay behind. Bianca Sands would not allow late check out. We only asked for 1 1/2 hrs and they would offer him no discount to stay and not have to find accommodations elsewhere. There was barely any guests yet we were told they were booked and someone was taking our room at 3 that same day. If that actually was the case I bet the guests were not informed someone with Covid checked out 4 hours earlier. They handled this situation terribly and could have been friendly and helpful. It is not like we wanted this either. Would not go back.