Hotel ibis Madrid Aeropuerto Barajas

The room was clean and tidy, but that’s bare minimum expectation. That was about the only positive. Upon arrival, the lobby was empty and as we approached check-in there was a female manager disciplining a younger man. It was super awkward and even though she acknowledged us, she continued to chastise this guy for several more minutes while we just watched. He was embarrassed, we were embarrassed. So obviously when she left and he checked us in, he wanted us out of there as quickly as possible and wasn’t very friendly. Understandably, but this was a horrible first impression. When we got to the room, it was super bare bones. I’m talking efficiency all the way. As most people are, we were only spending the night to fly out the next day but when I say bare bones - I mean it. No coffee in room, no comforter or duvet, some rinky dink shelf system that was just silly and in the way. The bed itself was a foam pad on top of a futon. I kid you not - it was NOT A MATTRESS. If you forget something, a toiletry or something small, don’t bother asking about it at the front desk. My husband kindly went to inquire about a shower cap for me, and the man at the FRONT DESK LAUGHED AT HIM. Unreal. We were stunned. Finally, the interior of this place is god awful. It’s like the design team went haywire on all the trendy hipster things and it just seems juvenile, dated, and uncomfortable. I hope this helps set expectations for future guests, clearly that will be our last stay.