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Prince's Gate Hotel

4 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features 2 restaurants, 3 outdoor pools, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Rotorua, Prince's Gate Hotel is in the city center and near the boardwalk. Government Gardens Golf and Rotorua Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eat Street and Rotorua Night Market. Traveling with kids? Consider Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Spend some time exploring the area's activities, including winery tours and outlet shopping. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
In-room child care (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7 am–10 am: nzd 30-30 for adults and nzd 15-15 for children
Room service available

Spa

4 hot springs
Hot springs open from 7:00 am - 10:00 pm
Hot springs water temperature (fahrenheit) - 100
Indoor private bath (no minerals) in communal space
Outdoor private bath (no minerals) in communal space
Outdoor public bath (no minerals)
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
This property does not have elevators
Wheelchair-accessible parking

Things to do

3 outdoor pools
Children's pool
Hot springs
Indoor pool
Sauna
Spa services
Spa tub
Steam room

Outdoor

Bbq grill(s)
Garden
Picnic area
Terrace

Conveniences

Banquet hall
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Romance packages available
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Prince's Gate Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

43%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Prince's Gate Hotel

Latest reviews (7)

L

Louise

19 Sept 2023 - 21 Sept 2023
reviewed on orbitz

5 out of 5 stars

The foyer was just beautiful , many sofas, several fireplaces, a very nice baby grand piano. The food was very good in the restaurant. The room was large and confortable. The staff was very polite and accommodating.
J

Jacqueline

29 Jul 2023 - 30 Jul 2023
reviewed on orbitz

5 out of 5 stars

We love staying at the apartments attached to the hotel so we have a bit more room and a little kitchenette. We feel so relaxed there. Noise can travel from upstairs if there are active kids running and slamming stuff but that is to be expected in a vintage building. Staff are so lovely and the spa pools felt amazing on a cold winter morning.Location can't be beat and we love the history and beautiful design.
S

Shruti

Invalid Date - 27 Dec 2022
reviewed on orbitz

5 out of 5 stars

Gorgeous property, friendly staff, convenient location, amazing amenities, spacious suite, smart tv, perfect for a family holiday .
K

Kristina

17 Jul 2022 - 20 Jul 2022
reviewed on hcom

4 out of 5 stars

Great place for family stay. Thermal pools are a highlight for the kids. Kitchen was well stocked with stove top and microwave. Hospo staff were excellent and friendly with any request. Building is old so window panes are obviously not new but had to keep telling my kids to not touch them. Overall great stay and nice spacious unit for family.
S

Simon

1 Jul 2022 - 3 Jul 2022
reviewed on hcom

2 out of 5 stars

This hotel is marketed as a old hotel with character. Let’s be honest there’s character and then there’s old and decrepit. Leaving a hole in the wall because you removed a heater isn’t character it’s decrepit. We stayed in a 2bdrm and it was terrible. Old, falling apart and in need of serious work. Hot plate that didn’t work, tv that didn’t get signal, the list goes on. In no way is this value for money. I would not recommend this hotel to anyone travelling as a family. I’ve seen caravans in better condition.
j

jillian

15 Jun 2018 - 16 Jun 2018
reviewed on hcom

4 out of 5 stars

great place to stay, they have large apartment style for families, close to many attractions. Getting a total overhaul, looking fabulous with what they have done, shades of grandeur from the past
B

Barry

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Went there for a short break on recommendation of a family member anf enjoyed to experience. Slightly tired ambience but almost added to the charm.
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