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Distinction Rotorua Hotel and Conference Centre

4 star hotel
Kids stay free
8.2/10 Very Good
(685 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Distinction Rotorua Hotel and Conference Centre provides a comfortable and luxurious stay for families. Families appreciate the helpful and friendly staff, the comfortable rooms, and the heated pool, which is a particular hit with children. While some areas of the hotel may show some age, guests consistently highlight the positive experience and would recommend it for a family holiday in Rotorua.

Guest highlights

The heated pool
The helpful and friendly staff
Comfortable rooms and beds

About the hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Nearby attractions

Distinction Rotorua Hotel and Conference Centre is located in Fenton Park, a neighborhood in Rotorua. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Te Puia New Zealand Maori Arts and Crafts Institute and Tamaki Maori Village are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Ogo. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10 am: nzd 33 for adults and nzd 16.50 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

4 spa tubs
Children's pool
Fitness center
Outdoor pool
Sauna

Outdoor

Garden
Pool sun loungers
Pool umbrellas

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Distinction Rotorua Hotel and Conference Centre
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

14%

3 star reviews

0%

2 star reviews

29%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Distinction Rotorua Hotel and Conference Centre

Latest reviews (7)

B

Ben

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

I like that they changed the room around when i said i had my kids staying
T

Tanya

11 May 2024 - 12 May 2024
reviewed on wotif

5 out of 5 stars

Was a great stay and the children loved the pool - very friendly staff
S

Stephen

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

2 out of 5 stars

I actually made a complaint to the hotel regarding the noise during the night of our stay. The guests opposite had left their door ajar and their kids were running up and down the corridor directly outside our room. Nothing was done, no member of staff intervened and although my complaint was acknowledged all I received was an apology for a night without any sleep. Also would like to draw attention to the dirty public areas, the hot pools were filthy. The hotel needs serious atttention and upgrading, frankly a bit grotty.
J

Julie

20 Jan 2024 - 21 Jan 2024
reviewed on expedia

4 out of 5 stars

When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
T

Teina

14 Jul 2023 - 16 Jul 2023
reviewed on wotif

5 out of 5 stars

My family thoroughly enjoyed our time at the hotel, especially the heated pool🤗Loved our time at the hotel.staff were very helpful and pleasant.
M

Miria

12 Jul 2023 - 13 Jul 2023
reviewed on wotif

5 out of 5 stars

How comfortable the whole thing was. Me and my family will choose to come back our next family stay. The staff were very helpful and friendly with all my grandchildren some staff and cleaners stopped and talked to them which I found how friendly they all were. Thank you very much for the beautiful night and stay there.
D

Demi

21 Apr 2022 - 23 Apr 2022
reviewed on wotif

2 out of 5 stars

The hotel room ws far too over priced for the quality and amenities. A lot of families stay there and it was outrageously over priced especially the buffet breakfast.
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