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Jet Park Hotel Rotorua

4 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

Jet Park Hotel Rotorua offers comfortable and clean family rooms, some with separate bedrooms and TVs, perfect for families. Many guests appreciate the convenient location, close to shops and restaurants, and the proximity to attractions like Hell's Gate. The hotel features a pool and spa, which are popular with children. While some noise issues have been reported, the overall experience is generally positive, with many families finding the hotel to be a comfortable and convenient base for exploring Rotorua.

Guest highlights

The family rooms with separate bedrooms and TVs
The hotel's convenient location near shops, restaurants, and attractions like Hell's Gate
The pool and spa

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a spa tub are onsite.

Nearby attractions

Located near the boardwalk, Jet Park Hotel Rotorua is in Fenton Street, a neighborhood in Rotorua with great shopping. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's landmarks include Whakarewarewa: The Living Maori Village and Tama-te-Kapua Meeting House. Consider Matariki Hangi & Maori Cultural Performance for a night out or Skyline Rotorua if you're traveling with kids. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Children's games
Children's toys
Laundry facilities
Outdoor pool
Playground
Pool gate
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Continental breakfast available for a fee daily 6:30 am–10:00 am: nzd 20 for adults and nzd 20 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

Outdoor pool
Playground
Spa tub

Outdoor

Garden
Picnic area
Pool sun loungers

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Jet Park Hotel Rotorua
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

18 reviews

Review data

5 star reviews

44%

4 star reviews

39%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Jet Park Hotel Rotorua

Showing 1 - 10 of 18 reviews

Latest reviews (18)

A

Aria

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Enjoyed our stay, was so comfortable and warm specially after ours day at the sports fields. Very accommodating for me and my family. We will definitely stay there again
J

James

25 Apr 2024 - 27 Apr 2024
reviewed on hcom

5 out of 5 stars

Clean and comfortable for family of 5, decent breakfast and comes with type 2 ev charger. Only downside was noise seeping thru walls.
K

Kalina

4 Jan 2024 - 6 Jan 2024
reviewed on expedia

2 out of 5 stars

Swimming pool was good even parking sad there were ants crawling on the sealing and my kids were sleeping our first night
C

Christian

18 Dec 2023 - 20 Dec 2023
reviewed on hcom

4 out of 5 stars

Okay hotel near the center. Only minus is the breakfast - or the lack thereof. There's breakfast but is quite poor. Both in terms of the food but also in terms of the area in which it's served. The rest of the hotel is quite nice with a small pool for the kids.
K

Kai Keng

4 Dec 2023 - 7 Dec 2023
reviewed on hcom

4 out of 5 stars

Nice and clean room. Bed is comfortable, toilet is big with spa jacuzzi. Service staff is very friendly. Cute rocket pillow in the kids room
A

Andrew

9 Dec 2023 - 12 Dec 2023
reviewed on expedia

1 out of 5 stars

Thinnest walls ever. You can hear every detail of normal conversations in the room next door (this was in the family suite). Terrible construction.
S

Sandra

9 Nov 2023 - 10 Nov 2023
reviewed on expedia

5 out of 5 stars

We loved the location, close ro Hell:s Gate. They gave us an upgrade to a family suite. The rooms were clean and we loved the expresso maker and jet tub.
T

Tory

27 Sept 2023 - 29 Sept 2023
reviewed on wotif

5 out of 5 stars

Great family size room with separate bedroom. Very clean. Friendly service. Easy walk to restaurants and shops.
C

CC

23 Mar 2023 - 25 Mar 2023
reviewed on hcom

4 out of 5 stars

Husband in Rotorua hospital so just me by myself. Nice and quiet unless you're sitting around the foyer area where kids are running around, in and out of the elevator, up and down the stairs - doing what kids do. I hope they enjoyed their trip to Rotorua. Bed was so comfy and multiple pillows just for me - nice break.
S

Stacey

24 Mar 2023 - 26 Mar 2023
reviewed on wotif

5 out of 5 stars

We stayed in the family room. It was nice to have two rooms and the kids loved having their own tv! The hotel and room was modern, clean and tidy and close to a number of shops. The kids also loved the pool and spa! We would definitely come back.
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