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Ambassador Thermal Motel

3 1/2 star hotel
8.4/10 Very Good
(487 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Ambassador Thermal Motel is a great option for families. The motel boasts spacious rooms, a convenient location close to town and restaurants, and the highlight for many families: swimming pools right outside many of the rooms! Amenities such as a kitchen and laundry facilities in some rooms add to the convenience. While some guests have mentioned noise issues, the overwhelmingly positive reviews focus on the friendly staff, comfortable accommodation, and the appeal of the pools for children.

Guest highlights

The swimming pools, perfect for kids.
The convenient location close to town and restaurants.
Spacious rooms, ideal for families.
Friendly and helpful staff

About the hotel

Along with an indoor pool, this hotel has an outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance.

Nearby attractions

Located in Rotorua, Ambassador Thermal Motel is in the city center. Tama-te-Kapua Meeting House and Whakarewarewa: The Living Maori Village are local landmarks, and some of the area's attractions include Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Agroventures and Wingspan National Bird of Prey Centre are also worth visiting.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

2 outdoor pools
Children's pool
Indoor pool

Outdoor

Outdoor furniture

Conveniences

Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Ambassador Thermal Motel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Ambassador Thermal Motel

Latest reviews (10)

N

Natasha

27 Sept 2024 - 29 Sept 2024
reviewed on hcom

3 out of 5 stars

It was lovely here, felt like a short stay for us. The ovens did not work in every rooms us and family members had and when they did come to turn my one on I could smell something burning an it was because they left the top stove on. Any of my kids could have touched that stove and to make it worst I could not see any smoke alarms, everyone needs these for emergency.
J

Jamesntiana

12 Sept 2023 - 14 Sept 2023
reviewed on wotif

5 out of 5 stars

Great host, good space for our family, swimming pool right outside. Close to town and eat st.
D

Dane

11 Aug 2023 - 13 Aug 2023
reviewed on wotif

4 out of 5 stars

Property is perfect for kids with the pools. Walking distance to restaurants and tourist attractions - perfect location
G

Gere

11 May 2023 - 13 May 2023
reviewed on wotif

5 out of 5 stars

The staff was friendly and helpful. We booked last minute after our original booking turned out to be incredibly awful, forcing us to leave, and the Ambassador Thermal Motel was so superior, well worth the still reasonable price increase. They even upgraded the booking for free. The family room was cozy, there were great amenities, including a kitchen, available laundry, a mineral pool and an outdoor heated pool. It was close to city center and in a nice area. We would happily return.
M

Melvyn

10 Dec 2022 - 11 Dec 2022
reviewed on wotif

5 out of 5 stars

Helpful check it. Informative and nice. Nice spacious room - 2bed room. It was right next to the pool so kids could swim when they want. Comfy beds.
A

Ashleigh

17 Sept 2022 - 18 Sept 2022
reviewed on wotif

5 out of 5 stars

Always love staying here, kids love the pools.
A

Azmi

6 Sept 2022 - 7 Sept 2022
reviewed on wotif

5 out of 5 stars

Excellent accomodation for family
N

Neville

12 Aug 2022 - 13 Aug 2022
reviewed on wotif

2 out of 5 stars

The property was great but poor management, we had people next door jumping and thumping around until midnight band then early again the next morning, very hard to get children to sleep. Went to complain in the morning but the office was not open so left. Would not recommend this Motel to my family and friends.
S

Sangeeta

22 Apr 2022 - 24 Apr 2022
reviewed on hcom

5 out of 5 stars

It was very clean and very warm and comfortable place for a family to stay
C

Chad

15 Dec 2017 - 16 Dec 2017
reviewed on hcom

4 out of 5 stars

Went for a family trip, great room for a family of 5, nice mineral pool, only problem was no air conditioning in the room.
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