ibis Rotorua

About the hotel

This smoke-free hotel features WiFi in public areas, concierge services, and dry cleaning. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.

Nearby attractions

Located in Rotorua, ibis Rotorua is in the city center and near the airport. Tama-te-Kapua Meeting House and Whakarewarewa: The Living Maori Village are local landmarks, and some of the area's activities can be experienced at Government Gardens Golf and Rotorua Golf Club. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance. Enjoy the great outdoors with mountain biking, ziplining, and hiking/biking trails, or hop on a segway rental nearby and explore all the area has to offer.

Popular amenities

Family friendly

Access to nearby indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: wifi (nzd 10.00 per 24-hour period)

Available in some public areas: wifi (nzd 10.00 per day)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Things to do

Access to nearby indoor pool

Conveniences

Elevator

Front-desk safe

Newspapers in lobby

More

Smoke-free property

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Reviews that mention...

All reviews (3)staff (2)location (1)

Family Reviews

for ibis Rotorua

3 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about ibis Rotorua

Latest reviews (3)

T

Tim

2 Feb 2024 - 4 Feb 2024

reviewed on hcom

3 out of 5 stars

The room is small. Considered it's a hotel, bathroom has very little supply of toiletries and that doesn't matter as compared with its services. We ordered a cheese cake with reception (you pick it up from reception no delivery to room), they gave us a chocolate mud cake instead. Returned it to reception and receptionist agreed it's not cheese cake and said will ask kitchen to change it and we're told to wait at room till ready to be picked up. 5 minutes later phone rang and reception said their chef said what we were given was cheese cake! Are you kidding? I'm afraid anyone who has eaten both before would be able to differentiate cheese cake and chocolate cake! Wish we had taken a photo of it. Next time order pork if you want steak or vice versa! Only up side about the place is location walking distance to city centre.

T

Tracey

22 Jan 2024 - 23 Jan 2024

reviewed on wotif

5 out of 5 stars

Excellent customer service. Very accomodating staff. Very close to hospital for visiting family. Close to eat street. Very quiet and a great sleep. Thank you for accomodating me all last week.

R

Rajwinder

12 Sept 2023 - 14 Sept 2023

reviewed on wotif

1 out of 5 stars

Just terrible room , no lights in their no.aircon , my baby had to starve as they didnt heat my babys feed .just so bad experience.