Brookstreet

I like the restaurant and kids game area

Very happy with our stay. Our kids loved it and had a great time

Very quiet and clean, the staff is really accommodating! Would recommend to families as well!

We had a great stay at the Brookstreet with our two little ones. We all enjoyed the pool and the hot tub and dad got to use the gym while mom tried out the sauna.

The room was clean and looked nice except that we found glass in the corner of the room, next to the bed. The beds were comfortable but one of them was lumpy on one side. We had cable TV and Wi-Fi which was nice. The mini fridge in the room was useful and it was stocked with some water bottles. The first night and morning we heard a baby crying and screaming in the next room. The rooms aren't totally sound-proof. I was disappointed with the game room. I came to this hotel specifically for the pool and game room. The game room is nothing like the pictures in a Google search. It's a tiny little room with machines that you have to pay for to win dollar store type prizes. The pool is small and a little disappointing too. The kid pool was closed and often there was an instructor giving swim lessons in the main pool which blocked off a section. The hot tub was pleasant. I have a few charges on my credit card that shouldn't be there. I was charged twice for parking and it still hasn't been resolved. I was also charged for an extended check-out time that I didn't use. The clerk at the desk assured me I wouldn't be charged but I was. There are some xylophones outside in the front of the hotel/ They are a very neat features and my children enjoyed playing with them. There isn't a lot around for families except restaurants. Overall, it's a decent hotel but I wouldn't choose it for the pool nor game room.

When checking in, the front desk tried to charge us $14 for parking although it was included with our Expedia reservation (happened at our last stay too). Our room was nice and clean and the robe and crib we requested were quickly delivered to us. The pool and hot tub were nice, but it would be great if Brookstreet could offer some courtesy lifejackets and water wings like many other local hotels do - it's an easy thing to forget. We were disappointed that the children's pool area is still not available - this would be hugely beneficial for us since we have a 3-year-old and a walking 10-month-old. Kids slept in a little late which was a nice surprise, but when we requested a late checkout, we were only given 30 minutes. That was disappointing since many hotels have noon checkout and that extra hour means that you can really enjoy the amenities that you came for without being in a frenzied rush to checkout. We attempted to make the best of things. I went down to scope out the sauna, but it was closed for the week. I checked the website once we arrived home to see if I had missed that, but there was no mention of it. Overall, it was an okay stay.

Great family style! We enjoyed our two night stay!

Love this hotel Perfect for the kids and close to the Canadian Tire Centre Beds are very comfortable and the stay is well priced

Check in took a bit longer than expected. No ice machines on any floor. Rooms are a bit outdated. Beds very comfortable and junior suite was large enough to host a small gathering prior to going out for dinner. Overall good experience.

Super kid friendly.