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Hilton Garden Inn Ottawa Airport

3 star hotel
Connecting rooms
8.6/10 Excellent
(1930 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Ottawa Airport is a convenient and comfortable option for families, especially those with early morning flights. Guests consistently praise the friendly staff and cleanliness of the hotel. While the shuttle service may have limitations for larger families, the spacious rooms are a definite plus. Families also appreciate the hotel's quiet atmosphere.

Guest highlights

The spacious and clean rooms, perfect for families
The friendly and cheerful staff
The convenient location for airport access and visiting family in the Ottawa area

About the hotel

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Near a train station, Hilton Garden Inn Ottawa Airport is in South End, a neighborhood in Ottawa with great airport proximity. Canada Agriculture and Food Museum and Museum of Nature are cultural highlights, and some of the area's landmarks include Peace Tower and Royal Canadian Mint. Dominion Arboretum and Nepean Sportsplex are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–10:00 am: cad 9.95-16.95 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping
Spa tub

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Vending machine

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Ottawa Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

19 reviews

Review data

5 star reviews

68%

4 star reviews

16%

3 star reviews

5%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Ottawa Airport

Showing 1 - 10 of 19 reviews

Latest reviews (19)

M

Mosesee

2 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

Me n my kid's enjoye justing there
Y

Yvette

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

Cheerful! The staff and the property. I was travelling with my 90 year old mother, and we both were extremely pleased with the service, the cleanliness, and the comfort! We will highly recommend to any family members or friends travelling to the Ottawa area.
B

Bonnie

26 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

Very easy and this is the best option for an overnight stay and an early morning flight. The shuttle service is really good, but it is a small minivan with only foir passenger seats. So if you are a family or have a lot of luggage, call and make arrangements with the front desk, but prepare to wait in line or be split up. Or take a taxi. Otherwise, the hotel is clean, quiet and comfortable and has a full service diningroom.
L

Leonard

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

2 out of 5 stars

We have been using this location for over 8 years on a regular basis (usually monthly or bi-monthly). We were extremely disappointed this last visit. We rented 2 rooms so that we could enjoy a mini vacay with grand children. We could not turn off the heat and sweltered. The staff tried to accommodate by providing fans however this did nothing to reduce the sweltering heat. More disturbingwas the fact that when we all got dressed in our swimwear and treked to the pool we found it tbe hot tub and excercise room all under construction. We mentioned the disappointment to the staff on checkout and they perked up and told us we could have enjoyed the pool at the orher hotel. It would have been nice if they could have posted a sign by the pool to undicate that. This is the first time we have had multiple issues with this hotel. We are very disappointed with our stay there
D

Donald

17 Nov 2023 - 20 Nov 2023
reviewed on expedia

4 out of 5 stars

We just finished staying with you for 3 nights I booked the room online but paid when we registered in person at the hotel There was nowhere in the registration online that I could use my senior status or CAA membership to get a little discount We were told when we arrived that we could not be given any discount as it had to be down when booking our reservation We have our daughter and her family that live in Ottawa so we plan to visit on a regular basis but there are also other hotels in the same area that may offer us these discounts We did enjoy our stay with you but we are seniors that are travelling from Niagara and any savings help
S

Sharon

14 Nov 2023 - 17 Nov 2023
reviewed on hcom

5 out of 5 stars

Very convenient to visiting family in area. Quiet and comfortable hotel at a reasonable price.
H

Henny

26 Aug 2023 - 29 Aug 2023
reviewed on expedia

5 out of 5 stars

The room is super big and clean. It's very good for a family. The service all in all is very good.
M

Marc

15 Aug 2023 - 18 Aug 2023
reviewed on expedia

5 out of 5 stars

Honestly a great stay, family was happy
P

Pasquale

9 Jul 2023 - 10 Jul 2023
reviewed on travelocity

5 out of 5 stars

Perfect family environment
C

Chona

6 Apr 2023 - 8 Apr 2023
reviewed on travelocity

5 out of 5 stars

The room was perfect for us . The kids were happy with the indoor pool.
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