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Courtyard by Marriott Downtown Ottawa

3 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Downtown Ottawa offers a convenient city centre location, perfect for exploring Ottawa's attractions. Families appreciate the hotel's clean rooms and comfortable beds. The pool, with its separate shallow area for children, is a highlight for many younger guests. While some noise from nearby establishments may be an issue, the helpful and friendly staff consistently receive positive feedback.

Guest highlights

The pool, especially the shallow kids' area
The hotel's central location, close to many attractions
The helpful and friendly staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

In the entertainment district, Courtyard by Marriott Downtown Ottawa is in Downtown Ottawa, a neighborhood in Ottawa with good shopping. National Gallery of Canada and National Arts Centre are cultural highlights, while Rideau Canal is a notable landmark. Elgin Street and Museum of Nature are also worth visiting.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee weekdays 6:30 am–10:00 am: cad 7-25 for adults and cad 7-25 for children

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Indoor pool

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Downtown Ottawa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

21 reviews

Review data

5 star reviews

52%

4 star reviews

19%

3 star reviews

19%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Downtown Ottawa

Showing 1 - 10 of 21 reviews

Latest reviews (21)

N

Nina

1 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

Great family hotel, very clean, facilities in great condition, friendly staff and the location is perfect, you can walk to all the landmarks, monuments and museums.
e

eleni

31 May 2024 - 2 Jun 2024
reviewed on expedia

3 out of 5 stars

Hotel room was nice, bathroom much too small. Surrounding area had quite a large population of homeless, strong smell of weed, quite a few drunks… not what you want to remember on a family getaway…also parking is horrible and expensive!
A

Adeel

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Stayed for two nights with family. Located in the main Byward Market area. Everything was close. Courteous staff who guided us for everything. Clean and big rooms. Will definitely return.
P

Phyllis

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

This facility was very clean. The beds were comfortable and the family enjoyed the pool.
A

Adrian

3 Feb 2024 - 4 Feb 2024
reviewed on hcom

4 out of 5 stars

Hotel was decent, clean but bathroom floors could use some scrubbing. Location was perfect; it’s surrounded by restaurants. Front desk staff and very friendly and helpful. We used the pool and we loved that there was a separate very shallow kids area. The AC in the room gets loud though woke us up during the night.
b

brian

7 Jan 2024 - 8 Jan 2024
reviewed on expedia

3 out of 5 stars

My family and i booked this hotel because of the pool. When we arrived we were told its not open. If we had of know this before booking we would have booked a different hotel. Staff were nice and hotel was clean.
J

Jeremy

3 Jan 2024 - 4 Jan 2024
reviewed on expedia

5 out of 5 stars

Pool was great for the kids!
M

MARGARET

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great location and friendly staff. The overnight parking is $30 which is quite reasonable. Free wifi. The restaurant downstairs is also not bad for breakfast. The only complaints are: really noisy at night until 1:30am. We could literally hear the lyrics of the songs that were playing at the club/pub next to the hotel. The a/c was really loud as well. Normally we wouldn’t like that but the a/c noise kinda cover a bit of the club noise I guess. So I think try not to stay close to the restaurants side. Staying on the side facing the hotel parking may be better. The pool was also very good. I love it with the kid pool kinda connected to the big pool. Overall we enjoyed our stay.
A

Amber

27 Oct 2023 - 30 Oct 2023
reviewed on hcom

2 out of 5 stars

Two nights we had kids banging on our door after 9pm and running away down the hall I mentioned it the second night to the front desk
B

Bill

7 Oct 2023 - 8 Oct 2023
reviewed on expedia

2 out of 5 stars

First I want to say I was offered to speak with a manager and I didn’t take up the offer. I don’t think it would’ve mattered anyway. It was dirty in our room. The kids found a “bachelorette” wine glass under a chair from a previous guest. It smelled funny. Parking was interesting. It just wasn’t what I thought it would be I guess. It wasn’t the worst place I’ve stayed in. The guy at the front desk was kind. I just wouldn’t stay there again. It should be in the $70 a night price range. Not $200.
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