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Four Points by Sheraton Hamilton - Stoney Creek

3 star hotel
Kids stay free
8.6/10 Excellent
(910 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Four Points by Sheraton Hamilton - Stoney Creek offers a convenient location for those travelling by car, with easy access to amenities. While some guests found the rooms to be small for families, others appreciated the recent renovations, spacious rooms and comfortable beds. The hotel is praised for its friendly staff and smooth check-in process, as well as the accommodating late check-out option. However, some guests noted noise issues and the absence of nearby dining options.

Guest highlights

Friendly staff and accommodating late check-out.
Comfortable beds and spacious rooms (some rooms).

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and dry cleaning are onsite. Housekeeping is available on request.

Nearby attractions

Located in Hamilton, Four Points by Sheraton Hamilton - Stoney Creek is in the business district. Battlefield House Museum and Hamilton Museum of Steam & Technology National Historic Site are cultural highlights, and some of the area's attractions include Adventure Village and Wild Waterworks. Little Ray's Reptile Zoo and Saltfleet Arena Skating Rink are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 am–10 am: cad 12.00-20.00 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - august 2018
Smoke-free property

Nearest Airports

Airplane
Toronto Pearson International Airport
50 km from this hotel
Buffalo Niagara International Airport
90 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Hamilton - Stoney Creek
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Hamilton - Stoney Creek

Latest reviews (5)

Y

Yasaman

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

3 out of 5 stars

Room was extremely small especially with a small toddler. Hardly any space for our luggage and wagon. Seems like they did a quick make over of this place. Did not feel like a Sheraton.
B

Bushra

24 May 2024 - 26 May 2024
reviewed on hcom

4 out of 5 stars

Very nice, clean, good service, comfortable beds but it's to the small size for families 5 people and i up plus one bathroom for five people trying to be ready in time was a bit problem the price is not too bad,my kids had fun in the pool and the Jim , the veo was a dumpster it wasn't very pleasant definitely and that's about it hope I was helpful.
A

Anthony

7 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

Friendly staff. Room was ready prior to our check-in which also helped with kids. Also accomdated a late check-out. Will definitely use this hotel location again.
m

michele

18 Jan 2024 - 19 Jan 2024
reviewed on expedia

2 out of 5 stars

What i didnt like is you hear everything through the walls or the people above you. Im not liking hearing screaming children until midnight
P

Paula

26 Sept 2023 - 27 Sept 2023
reviewed on expedia

5 out of 5 stars

An old hotel with exceptional recent renos. My room was large and comfy with good tech (e.g., wall plugs with USB chargers). Great TV. Nice coffee options. Very quiet. Check-in was smooth and staff was lovely. A few glitches too. Upon check-in (rm 409), my door would not open. Key card was working, light showed green, door latch was totally frozen. Called front desk, they were puzzled ... continued to swipe key and jiggle latch, leaned hard on the door ... and finally it opened. Toilet would not fill after flushing ... float was stuck, wiggled that and it filled, but I had to do it several more times! And, the bathroom door will not close at all - it is about 1/8" too big for frame that appears crooked. Not a big deal since I was travelling alone, but not good if you were with a non-family member. This hotel is in an industrial area so be aware of that. No food options (except restaurant which people said was very good), shopping, gas etc nearby. But, about 5km drive there was everything you might need.
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