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Sheraton Hamilton Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Sheraton Hamilton Hotel receives consistently positive feedback from families. While some guests experienced initial difficulties with check-in, many praise the friendly and welcoming staff. Families appreciate the convenient location, with proximity to a mall, Starbucks, and an LCBO. The hotel's pool is a particular hit with children, and guests frequently mention the comfortable beds and pillows. Overall, it's a great option for families visiting Hamilton.

Guest highlights

The friendly and welcoming staff
Comfortable beds and pillows
The swimming pool
Convenient location near a mall and Starbucks

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Central Hamilton neighborhood, Sheraton Hamilton Hotel is connected to a shopping center. Bronte Creek Provincial Park and Bayfront Park reflect the area's natural beauty and area attractions include Canadian Football Hall of Fame and Museum and HMCS Haida National Historic Site. Friends of the Aviary and W. J. McCallion Planetarium are also worth visiting. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Indoor pool
Laundry facilities

Wifi

Available in all rooms: wifi (cad 4.95 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Rooftop terrace

Conveniences

Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Toronto Pearson International Airport
51 km from this hotel
Buffalo Niagara International Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Hamilton Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Hamilton Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

C

Corinne

23 Aug 2024 - 24 Aug 2024
reviewed on hcom

4 out of 5 stars

Initially dealing with hotel was difficult b/c we kept getting transferred from agent to agent and each time being told an early check in wasn’t possible which almost caused us to cancel our reservation. We were in town for a family wedding at 3 o’clock and after travelling needed to freshen. When we spoke to the last agent she told us we were already booked for early check-in. This caused a lot of anxiety for no reason.
C

Cherri

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Staff was very friendly and welcoming. The bed and pillows were so comfy, i slept like a baby.
J

Jill

17 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

very nice - connected to a Starbucks and a mall with an LCBO close. The kids enjoyed the pool and we enjoyed the outdoor area near the pool. Great hotel!
A

Adam

17 Apr 2024 - 18 Apr 2024
reviewed on expedia

5 out of 5 stars

Stayed with our kids for dance competition and we had a great experience
T

Theresa

14 Mar 2024 - 16 Mar 2024
reviewed on hcom

5 out of 5 stars

Went to visit family and the stay at the Sheraton is always great. Staff are so friendly and welcoming whether coming or going out they always say hello and have a nice day.
M

Marita

18 Jan 2024 - 19 Jan 2024
reviewed on expedia

5 out of 5 stars

Excellent for our family No complaints!!
m

marie

12 Nov 2023 - 13 Nov 2023
reviewed on hcom

5 out of 5 stars

check was great, we arrived early, our room was ready and we were able to get check in and get ready to join family. We were on the club floor and the staff were very friendly and helpful.
A

Amanda

1 Oct 2023 - 2 Oct 2023
reviewed on expedia

5 out of 5 stars

My kids loved the pool and the food in the hotel was great!
D

Debra

8 Sept 2023 - 10 Sept 2023
reviewed on hcom

5 out of 5 stars

Lovely stay at the hotel. Staff was friendly and helpful. Grandchild enjoyed using the pool. Great location with the Nations food store so close.
M

Maya

4 Aug 2023 - 6 Aug 2023
reviewed on hcom

4 out of 5 stars

great place for family and very friendly services
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