The Sutton Place Hotel Vancouver

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located near the beach, The Sutton Place Hotel Vancouver is in Downtown Vancouver, a neighborhood in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave (on request)

Soundproofed rooms

Wifi

Available in all rooms: free wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Room service available

Spa

Massages

Sauna

Spa open select days

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

Fitness center

Full-service spa

Indoor pool

Spa tub

Conveniences

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Reception hall

More

Smoke-free property

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Nearest Airport

Vancouver International Airport

11 km from this hotel

Reviews that mention...

All reviews (33)clean (13)staff (17)pool (9)location (13)evening entertainment (3)dining (1)parking (2)

Family Reviews

for The Sutton Place Hotel Vancouver

4 out of 5 stars

33 reviews

Review data

5 star reviews

55%

4 star reviews

24%

3 star reviews

9%

2 star reviews

9%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about The Sutton Place Hotel Vancouver

Showing 1 - 10 of 33 reviews

Latest reviews (33)

D

Debbie

17 May 2024 - 20 May 2024

reviewed on hcom

5 out of 5 stars

Ww had a great stay. My spouse and 2 grandchildren. The kids loved the pool and hot was great. The service was excellent. The door man took our luggage up and down when we checked out. We always had someo e greet us at the frint door. Beds and pillows were comfy. The snacks and beverages were expensive so we didnt ha e any. A great liquor store attatched to the property. The rooms and hotel were clean. Everyone was very friendly and helpful. We chise not to eat at the main restaurant as it was expensive. Lots of coffee shops and eateries close by.

S

Scott

17 May 2024 - 18 May 2024

reviewed on expedia

5 out of 5 stars

Excellent location. The staff is extremely courteous, professional, and helpful. The rooms are kept very clean. The room is comfortable, quiet, and the bed was comfortable on the back. We would definitely return to the Sutton and recommend it to our family and friends.

I

Indiana

8 Apr 2024 - 11 Apr 2024

reviewed on expedia

5 out of 5 stars

The Sutton Place Hotel is amazing. Very family friendly. The pool and hot tub are very clean and super fun! The Boulevard restauarant is Michelin recommended and certainly worth it! If you have a kid or just love ice cream, you must get the ice cream dessert. It's an experience! Will definitely be coming back.

D

Donald

12 Apr 2024 - 14 Apr 2024

reviewed on expedia

3 out of 5 stars

The location was great. Regrettably, the A/C unit in our room produced such a loud rattle that we were compelled to relocate to another room. This proved to be quite inconvenient, as we had already unpacked and settled into bed for the night. Despite our attempts to address the issue, the response from the staff was lacking. Although we were made aware that there were alternate rooms available, our request for an equal or greater room change was not accommodated adequately, resulting in a downgrade to a smaller room, and we are a family of four. This falls short of expected standards, particularly given the premium rates we had paid in advance. Considering these factors, I can only recommend this establishment solely for its location. However, for future visits to Vancouver, we will be exploring alternative lodging options.

K

Kristina

5 Apr 2024 - 6 Apr 2024

reviewed on expedia

4 out of 5 stars

Hotel was nice but do not leave anything in vehicle. The parkade is not secure enough. Two family members had their car windows smashed.

A

Alicia

18 Mar 2024 - 19 Mar 2024

reviewed on expedia

2 out of 5 stars

From the time we checked in the front desk staff was quite short and rude. Asked about early check in but wasn’t able to accommodate our needs with young children. They called after 4pm to tell us room was ready, not to mention our room key wasn’t working twice and had to return to front desk to get fixed. Headed to pool but stopped by lobby store for water and the staff member informed me that the drink fridge was broken so no cold beverages. Just a sour taste in our mouths while we tried to have a girls trip staycation. Won’t be returning

J

Julia

27 Feb 2024 - 28 Feb 2024

reviewed on expedia

5 out of 5 stars

Loved staying in the apartment style rooms. Pool is always bright and fun for the kids. Restaurant bar is excellent. Overall great value!

A

Ashley

15 Feb 2024 - 18 Feb 2024

reviewed on expedia

4 out of 5 stars

We really like this hotel. Our room nice, beds comfy but there is no room to move. We had a room with 2 queen beds to share with our kids. It feels very tight with all four of us and our luggage. Our room was clean, nicely done. Do wish we could use the mini fridge for our own items. Over all a really nice stay.

L

Lee

2 Feb 2024 - 4 Feb 2024

reviewed on expedia

4 out of 5 stars

Great location and rooms were nice. Pool was great for the kids but there is only 3 seats in the entire pool area. More seating for parents and people not in the pool would be nice.

J

Jade

28 Dec 2023 - 30 Dec 2023

reviewed on hcom

4 out of 5 stars

The hotel is in a great location and is close to shopping and restaurants. We primarily stayed at this hotel for the indoor pool because I have children. The pool area was old, but clean. Unfortunately, the heated pool wasn't very warm so we didn't use it for long. Beds were comfortable.