Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available once per stay.

Nearby attractions

Located in Metrotown neighborhood, Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel is connected to a shopping center. Granville Island Public Market and Robson Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and Capilano Suspension Bridge. Looking to enjoy an event or a game while in town? See what's going on at Rogers Arena. Spend some time exploring the area's activities, including ski lifts, snowboarding, and golfing. Guests appreciate the hotel's convenience to public transportation: Metrotown Station is just steps away and Patterson Station is 9 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (once per stay)

Laundry facilities

Luggage storage

Multilingual staff

Ski storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor pool

Shopping

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Front-desk safe

Gift shop/newsstand

Library

More

Smoke-free property

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Nearest Airport

Vancouver International Airport

13 km from this hotel

Reviews that mention...

All reviews (16)pool (3)staff (9)clean (4)location (3)parking (2)accesibility (2)

Family Reviews

for Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

4 out of 5 stars

16 reviews

Review data

5 star reviews

56%

4 star reviews

12%

3 star reviews

6%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

M

Michelle

4 May 2024 - 7 May 2024

reviewed on expedia

4 out of 5 stars

I liked the breakfast it was great, the heated pool was nice for kids and the staff was lovely. We didn’t know the strain noise would be close but it didn’t bother us.

T

Terry

4 May 2024 - 8 May 2024

reviewed on expedia

5 out of 5 stars

Our family of four stayed four nights in May. This property was extremely clean. It was super convenient to Metrotown Mall and central to everything we wanted to do. The staff were friendly and helpful. We will definitely stay here again.

A

Allan

11 Apr 2024 - 15 Apr 2024

reviewed on expedia

5 out of 5 stars

Our family of 4 really enjoyed our stay. Being right at the mall was great for shopping and the easy access to transportation made travels across the lower mainland really easy. The included breakfast was perfect to start our days and the staff were responsive and friendly. We didn’t get a chance to go in the pool but could see it was heated so next time. We will definitely go back. The Skytrain noise did not bother us but I was familiar with what to expect. They do provide ear plugs for those with greater desert it’s than I.

L

Leanne

23 Mar 2024 - 27 Mar 2024

reviewed on expedia

5 out of 5 stars

Customer service was great! Location was also prime! Really loved that we could just go to the mall If we had a long day and didn’t want to trek anywhere with our two kids

V

Vincent

15 Dec 2023 - 17 Dec 2023

reviewed on expedia

5 out of 5 stars

We love this hotel as it’s literally connected to Metropolis Mall and just a 5 minute walk and you’re there. Breakfast is also fantastic and the kids also loved the heated outdoor pool.

B

Bobae

8 Nov 2023 - 14 Nov 2023

reviewed on orbitz

5 out of 5 stars

My family stayed in this hotel. I like manager's sincere welcoming to our family and they loved the breakfast. Also concierge offered some supplies such as toothpaste and sanitary products, so they were really satisfied to stay in the hotel rooms.

R

Richard

28 Oct 2023 - 30 Oct 2023

reviewed on hcom

5 out of 5 stars

Nice clean room, easy check-in, free parking. Seamless stay over two nights while visiting family. Free breakfast is one of the best I've had at this level of hotel - lots of choices, including eggs, bacon, sausage etc.

A

Adriana

21 Oct 2023 - 22 Oct 2023

reviewed on hcom

5 out of 5 stars

Great location, clean and super friendly staff to kids!

V

Viviane

22 Jul 2023 - 23 Jul 2023

reviewed on orbitz

5 out of 5 stars

Our family really like the hotel.

T

Tara

26 Apr 2023 - 28 Apr 2023

reviewed on orbitz

1 out of 5 stars

The 200 deposit was far too much on top of a very high cost for this hotel. The young staff were very friendly and helpful but were advised by senior staff to put a 200 hold on, which would not be reimbursed for 5 days. This is unacceptable for a two night stay. It purs the onus on me to ensure it is returned during travel. This is not right. In addition, the senior staff admonished the junior staff for priving an early check in when i had medication that needed to be stired in a refrigerator. I thought the junior staff wanted to be helpful and there was a room available, but senior staff were quick to admonish. Not only that, i did not find the room to be very good. The floors were stained and the work outside the window was ongoing. It was not a nice room for the price.