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Mount Royal Hotel

3 star hotel
9/10 Excellent
(1309 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Mount Royal Hotel provides a fantastic base for family adventures in Banff. Its central location makes it easy to walk to shops and restaurants, and guests consistently praise the cleanliness and comfort of the rooms. While not explicitly marketed as a children's hotel, families appreciate the convenience of the location and the availability of a rooftop hot tub, which children often enjoy. The hotel's welcoming staff adds to the positive experience.

Guest highlights

The central location, making it easy to walk to shops and restaurants
The rooftop hot tub
The exceptionally friendly and helpful staff

About the hotel

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace.

Nearby attractions

Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Banff Park Museum and Canadian Ski Museum West are cultural highlights, and some of the area's activities can be experienced at Upper Hot Springs and Banff Springs Golf Club. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, mountain biking, and hiking/biking trails nearby. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:30 am–10:30 am: cad 17-22 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services

Accessibility

Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Things to do

2 spa tubs

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Library

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Mount Royal Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mount Royal Hotel

Latest reviews (6)

L

Lynn

22 May 2024 - 25 May 2024
reviewed on expedia

5 out of 5 stars

Close to everything. Room was clean every day. People were friendly. Lady at the desk helped us with one of our tours. Informed us where to go to get help. Felt bad she couldn't help us. We said you helped us very much. We walked to the place she told us and it was fixed. Rylee was outstanding at Brazen. A great asset to any company. He talked to us and asked what our plans were for the day. Made us feel like family. Tommy our waiter had our drinks for breakfast every day as soon as we sat down.Very polite and asked where were going. Very nice restaurant to eat at.
B

Bo

3 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

The hotel located in the center of Banff, walkable to all the shopping areas and dinning restaurants, clean and quiet, the kids loved the rooftop hot tub. Definitely come back again.
E

Elvina

28 Nov 2023 - 29 Nov 2023
reviewed on expedia

5 out of 5 stars

One of the best check in experience I have had in a while Twona was super nice and lovely to talk to! Definitely recommend to future friends and family. Overall hotel is very clean and located in a very convenient area.
N

Noel

8 Jun 2023 - 10 Jun 2023
reviewed on orbitz

5 out of 5 stars

Staying in this hotel was a treat for us, being in the heart of the downtown of Banff , everything was so convenient. Would love to recommend this to family and friends and will definitely go back and stay here again. Thank you !
C

Charles

Invalid Date - 21 Dec 2022
reviewed on orbitz

5 out of 5 stars

Absolutely solid for the price. Room was clean and comfortable. Didn’t eat there, though, and it was too cold (-15F) to even think about the hot tub. Location is outstanding, right on Banff Ave and my kids and I could walk to all dining and shopping options. Parking was fine ($5 CAD a day).
M

Michelle

3 Aug 2022 - 4 Aug 2022
reviewed on orbitz

5 out of 5 stars

Mount Royal is a beautiful hotel in downtown Banff. Everyone was friendly, the hotel was clean. They gave us an extra hour to check out at no cost. We had our children with us, I wouldn’t say is really kid friendly, but otherwise, would highly recommend.
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