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Banff Inn
3 star hotel
Connecting rooms
9/10 Excellent
(1102 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Banff Inn is a great option for families visiting Banff. The hotel offers spacious loft suites with comfortable beds, perfect for larger families. Families appreciate the clean rooms and the on-site spa and sauna. While some guests mention parking challenges, many highlight the positive experience and would return.
Guest highlights
Spacious loft suites, perfect for families
Clean and comfortable rooms
On-site spa and sauna
About the hotel
This smoke-free hotel features a restaurant, a bar/lounge, and a sauna. WiFi in public areas is free. Additionally, a spa tub, a 24-hour front desk, and multilingual staff are onsite.
Nearby attractions
Located in Banff, Banff Inn is on the Strip and near a train station. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Banff Park Museum and Cross Zee Ranch. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Guests appreciate the hotel's location for the sightseeing.
Popular amenities
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Ski storage
Snow sports gear
Accessibility
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
Things to do
Sauna
Spa tub
Steam room
Conveniences
Elevator
Front-desk safe
More
Fireplace in lobby
Smoke-free property
Reviews that mention...
Family Reviews
for Banff Inn
4 out of 5 stars
13 reviews
Review data
5 star reviews
- 38%
4 star reviews
- 38%
3 star reviews
- 8%
2 star reviews
- 15%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Banff Inn
Showing 1 - 10 of 13 reviews
Latest reviews (13)
M
Mir Hasnat
8 Jul 2024 - 9 Jul 2024
reviewed on travelocity
2 out of 5 stars
Though I booked for a family room with two queen bed they charged for additional guest. No parking available in the building, no microwave oven in the room.
T
Thomas
25 Mar 2024 - 30 Mar 2024
reviewed on hcom
4 out of 5 stars
We had one of the loft suites and there was plenty of space for our family of 5. Parking and ski storage underground was great. We also enjoyed the spa and sauna.
We did eat at the restaurant and it was just fine.
Older, but remodeled building so not many outlets in the room for charging phones or
Something that bugged us during our stay was that there is no place to hang clothing or coats. Two dressers are in the room, but no closet, hangars, or hooks.
On a ski trip there is lots to hang up. I ended up going to the local hardware store and buying some S-hooks to use on the stair-rail so we could hang up our ski jackets and pants for our 5 night stay. Leaving them on the floor would be a soggy mess.
I suppose if you brought your own hangars you could hang those on the railing too.
A
Andrew
27 Mar 2024 - 29 Mar 2024
reviewed on expedia
4 out of 5 stars
Overall nice clean and safe hotel. Air was a little dry for my family but it was still late winter. Would come back.
M
Merilyn
12 Feb 2024 - 13 Feb 2024
reviewed on hcom
5 out of 5 stars
Very accomodating and friendly staffs. Room is clean. We enjoyed the sauna the most! Our family had a wonderful stay!
R
Rachel
27 Jul 2023 - 28 Jul 2023
reviewed on hcom
5 out of 5 stars
The check in was fast and easy. The loft was nice and clean. Comfy beds. Spacious. Only problem is the parking. Not enough parking space in the basement. So we parked by the streets. Also was hard to find. Quite a bit of walk back to the hotel.
Would also be nice to have a pool for the kids to enjoy and not just the hot tub. And a complimentary breakfast would be nice too. Quite expensive for the price without food. Overall i was satisfied with my stay in this hotel.
L
Liezrie
10 Jul 2023 - 11 Jul 2023
reviewed on wotif
4 out of 5 stars
we like the small pool for kids.
S
Spencer
5 Jul 2023 - 6 Jul 2023
reviewed on wotif
5 out of 5 stars
Great stay with family!
T
Tine
7 Apr 2023 - 9 Apr 2023
reviewed on wotif
5 out of 5 stars
This place is one of the best hotels in Banff. It was our second time to stay here and every experience is always something that my kids will remember.
P
Peggy
Invalid Date - 4 Jan 2023
reviewed on wotif
2 out of 5 stars
The rooms are clean and nicely sized. But our room door lock was broken and they did not fix it until the following day. They did not offer to move us to a new room. They charged us occupancy for our 2 children ....even when we had paid for 2 rooms to accomodate all the adults. It was disappointing to not be treated with good customer service. With all the choices for midrange hotels, i would not go back here again.
A
Aysha
11 Aug 2022 - 12 Aug 2022
reviewed on wotif
4 out of 5 stars
Booking was easy , rooms were spacious.
Mattress was comfortable.
I don’t agree with extra charge for children above 12.
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