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Rydges South Bank

4 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Rydges South Bank boasts a fantastic location, perfect for families. Many guests highlight the spacious and comfortable rooms, providing ample space for families. The hotel also features a swimming pool, a welcome addition for children. While some guests have noted minor issues with service, the overwhelmingly positive feedback points to a pleasant family stay, especially given its proximity to attractions and dining options.

Guest highlights

Amazing views, particularly appreciated by families with young children
The huge, comfortable rooms perfect for families
Friendly and helpful staff
Excellent breakfast buffet
Convenient location close to Parklands and transport links

About the hotel

This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.

Nearby attractions

Located on a river, Rydges South Bank is in South Bank neighborhood and is connected to the convention center. The area's natural beauty can be seen at Southbank Parklands, while Queensland Conservatorium and Queensland Museum are cultural highlights. Check out an event or a game at Suncorp Stadium, and consider making time for Wheel of Brisbane, a top attraction not to be missed. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with rock climbing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
3 restaurants and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee 6:00 am–9:30 am on weekdays and 6:30 am–10:00 am on weekends: aud 25-50 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool
Sauna
Spa tub
Steam room

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Renovated entire property - may 2016
Smoke-free property

Nearest Airport

Airplane
Brisbane Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Rydges South Bank
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

35%

4 star reviews

41%

3 star reviews

18%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Rydges South Bank

Showing 1 - 10 of 17 reviews

Latest reviews (17)

A

Aaron

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

The view was amazing , couldn’t bet the location especially having little children
S

Suzanne

31 Mar 2024 - 3 Apr 2024
reviewed on hcom

4 out of 5 stars

Such a wonderful location and such a huge, comfortable room for a family.
K

Karen

25 Jan 2024 - 28 Jan 2024
reviewed on wotif

5 out of 5 stars

The staff at Rydges were very friendly and helpful. I loved the location, and surprisingly, the dining at the hotel was very good. We loved the breakfast buffet, and having a pool was the cherry on top! Pity that the pool closes so early ie 6pm. If it closed a little later, especially during school holidays, that would have been better for the kids. Although being so close to Parklands is great too. But sometimes, it does get quite busy there. Venue was clean and the facilities were very good. So many dining options in the surrounding Parklands area. Will definitely stay there again on our next trip!
A

Anthea

26 Jan 2024 - 28 Jan 2024
reviewed on wotif

4 out of 5 stars

Close to transport, dining options and good area for families. Toilet seat was broken and it was impossible to fit a drink bottle under tap to fill up so had to buy water to drink. Overall a good stay with just a few minor things for improvement.
R

Rajesh

18 Jan 2024 - 22 Jan 2024
reviewed on hcom

4 out of 5 stars

Good location very big room and very clean. very good for family lot of options nearby for food . Very good for kids near by they have park . staff are very helpful
D

David

7 Jan 2024 - 8 Jan 2024
reviewed on expedia

3 out of 5 stars

The location and facility are excellent. The staff are friendly but the service was very poor. Frequently our calls to reception went unanswered. We waited over an hour for a blanket to be delivered. The pool was closed and the spa broken. For a family getaway this was very disappointing. Our room was missing many items, including soap and it took some time to have it available. Would recommend considering one of the many other close by hotels. I did ask to speak to someone about the concerns but was brushed aside.
J

Jesse

2 Jan 2024 - 4 Jan 2024
reviewed on expedia

4 out of 5 stars

The property is in a great location for dining, entertainment, and public transportation options. The property itself seemed clean and the staff was friendly. We chose to depart a day early due to an unfortunate loss of electricity and water beyond the hotel’s span of control. The staff did a great job holding lights in the stairwells for families to navigate while the elevators were down due to the electrical issue. Our room became quite warm and we didn’t have the ability to shower or use the toilet, so we asked for a refund before departing to a different hotel. We were advised to request our refund through Expedia since we did not book directly with the hotel, so we will soon start the refund process through Expedia.
C

Christopher

21 Dec 2023 - 22 Dec 2023
reviewed on hcom

1 out of 5 stars

The location of this hotel is close and an easy walk to south bank beach and walking path. The room was clean and tidy. When booking we decided to upgrade to the suite as in the photos it over looked the city, but when we checked in our room it was at the back of the hotel which over looked a triple rainway track nothing like the city view in the photos, as a family of 4 in the suite we had one king bed but for the kids we had a pull out sofa which wasnt really that stable, house keeping only left one pillow on the sofa bed and it took 45 minutes to get an extra one. I tried on checkout to highlight some of our issues and the receptionist didnt want to know about it, cutting me off 2 or 3 times as i tired to explain our issues very poor customer service i will never be staying in this hotel again.
P

Peter

5 Dec 2023 - 6 Dec 2023
reviewed on hcom

5 out of 5 stars

Great location and friendly staff. The early check in was a bonus. We were on the 11th floor, room was large with two double beds and views across the river. Would definitely stay here again and recommend to family and friends.
J

JOEL

8 Jul 2023 - 10 Jul 2023
reviewed on wotif

3 out of 5 stars

Bit rich to ask for 55 bucks extra a day for valet parking when your paying $350 for a room. Check in was late say in the foyer with kids while everyone else got rooms. Pretty disappointing experience to be honest. Room was ok. Position was excellent right on Southbank.
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