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W Brisbane

5 star hotel
9.2/10 Wonderful
(818 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

W Brisbane is located in Brisbane Central Business District, a neighborhood in Brisbane, and is near a train station and on a river. The area's natural beauty can be seen at Southbank Parklands and Roma Street Parkland, while Gallery of Modern Art and Tivoli are cultural highlights. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant
Full breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: aud 20-49 for adults and aud 10-25 for children
Room service available

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Full-service spa
Outdoor pool

Outdoor

Pool sun loungers
Terrace

Conveniences

Ballroom
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Brisbane Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for W Brisbane
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

40%

3 star reviews

0%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about W Brisbane

Latest reviews (5)

A

Ange

25 Sept 2023 - 30 Sept 2023
reviewed on wotif

5 out of 5 stars

Our family had a fabulous stay here. Loved that it was family friendly. Staff are very friendly and helpful. Highly recommended. Would stay here again.
B

Ben

26 Jan 2023 - 27 Jan 2023
reviewed on wotif

4 out of 5 stars

The hotel is new, modern and very nice. The rooms very good. The HUGE disappointment is the pool - they call it outdoor, but its not lets face it. Also, for a hotel that has 33 floors of rooms, the pool fits about 20 people in it. There were kids with massive blow ups jumping everywhere etc. it wasnt relaxing ONE bit. I wouldnt stay here again, purely as there is nowhere to relax by the pool in the hotel. For such a luxury hotel, it was a massive turn off. Sorry, you stuffed up there.
D

Duncan

5 Jul 2022 - 6 Jul 2022
reviewed on wotif

1 out of 5 stars

I booked for 3 people on the website. i also loaded the names and age of the child that was staying with us. to my discuss i turned up at the hotel which i have stayed at 3 times previously to find that they wanted to charge me an extra $70 for a single bed. I let t hem know i was discussed however they still charged me. I feel this is discusting service and will not return.
C

Chris

17 Jun 2022 - 18 Jun 2022
reviewed on wotif

2 out of 5 stars

There was a water outage on the morning of checkout. They kept telling us that the water would return in hour, but the others went by and no water. I waited as I wanted to shower before leaving the hotel. By 1pm water had still not returned to my level and I just needed to get home then. Left feeling super deflated because it was a special stay for me, I’m 7 months pregnant and my partner booked the room so I was able to experience a night off for myself without my two year old and him and before our baby is born. I’m still waiting for someone from the W to call with what they are going to do to compensate
A

23 Jul 2024 - 25 Jul 2024
reviewed on hcom

4 out of 5 stars

My kids loved the swimming pool. However, we were disappointed that the "river view" room is not what we expected. We could only see the river when viewing from the corner of the room. Its actually facing buildings ..
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