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Swissotel Sydney

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (22)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Sydney Central Business District neighborhood, Swissotel Sydney is connected to a shopping center. Travelers who have shopping on the agenda can visit Queen Victoria Building and Strand Arcade. Guests love the hotel's central location.

Popular amenities

Family friendly

Access to nearby indoor pool
Free cribs/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: aud 44 for adults and aud 16 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Access to nearby indoor pool
Shopping mall
Swimming pool

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Sydney International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Swissotel Sydney
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

68%

4 star reviews

9%

3 star reviews

5%

2 star reviews

5%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Swissotel Sydney

Showing 1 - 10 of 22 reviews

Latest reviews (22)

H

Hiran

30 May 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

Great hotel with an excellent location, very easy for a family trip
l

lorraine

20 Apr 2024 - 23 Apr 2024
reviewed on expedia

5 out of 5 stars

Everything about Hotel 1st class. Can recommend also to families. Beds great, buffet brekkie great. Staff great nothing a problem. Very central to everything with light rail close by. Great prices & rooms larger than normal with great large bathroom & deep bath.
L

Lucy

6 Apr 2024 - 7 Apr 2024
reviewed on wotif

5 out of 5 stars

Great for a family staycation!
D

David

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

We stayed here as a family of 4 for NYE. Concierge greeting was prompt with the staff swiftly helping us unload our luggage and valet parked our car while we were directed up to level 8 to reception for our fuss-free checkin. Buffet breakfast was good. All staff that we encounted at the Swissotel were kind, friendly & helpful. Great service. Thank you for a pleasant stay.
N

Nicholas

29 Nov 2023 - 2 Dec 2023
reviewed on orbitz

5 out of 5 stars

This was beautiful and couldn’t be faulted. From check in to check out and anything in between, we had a fabulous stay. We were a family of 5 and didn’t feel cramped or uncomfortable. Even had a proper cot for our baby.
K

Katrina

14 Oct 2023 - 15 Oct 2023
reviewed on orbitz

1 out of 5 stars

It took until approximately 8.15pm for the cot i requested to be brought to my room meaning i could not put my toddler to bed until very late. While waiting for the cot, my toddler tried to climb onto one of the beds in the room but the bed wheels were not locked into position and the bed slid away as she tried to climb on and she fell and hit her mouth on the side table, breaking her top right tooth. Every time i called Swiss service i waited an extended period for anyone to answer. When checking out, no one was able to assist with our luggage. Coupled with the lack of dedicated pick up and drop off space in front of the hotel, this made check out quite stressful. I wish I had not stayed at this hotel. What was supposed to be a relaxing weekend treating ourselves became a stressful and upsetting experience.
R

Rachelle

23 Sept 2023 - 24 Sept 2023
reviewed on orbitz

5 out of 5 stars

Very convenient location. Perfect for family access to the heart of Sydney.
H

Henry

17 Aug 2023 - 20 Aug 2023
reviewed on orbitz

5 out of 5 stars

Stayed here while in Sydney on family holiday. The hotel was generally quite clean and very central to everything in Sydney. The bar is quite nice with many drinks options. We tried the breakfast on one morning... it was ok but wasn't fantastic... we probably had better breakfast in nice cafe at the QV building for cheaper price. Overall really enjoyed staying at this hotel and would certainly recommend it.
S

Salim Ahmed Ali

9 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

Close to everything and perfect for families.
M

Michael

8 Jun 2023 - 13 Jun 2023
reviewed on orbitz

5 out of 5 stars

Extremely comfortable & clean rooms, great bathroom. Staff where very friendly & helpful. Hotel is in a great location and would recommend to friends & family, we will return.
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