Hampton Inn Lacrosse/Onalaska

Overall the property was nice, clean, and comfortable. The lady at the front desk was amazing. There was a tournament in town with lots of kids. She ran nonstop making sure there where towels in the pool area. Could have used another staff member that evening. She was super friendly and kept a smile on her face. The only complaint I would have is the pool was really cold. Other than that our stay was great.

Great location close to shopping. Room was clean. The rooms were quiet except for the children jumping in the floor above us which is understandable and wasn't a concern/bother to us. Hot tub was very enjoyable. The front desk is sometimes unattended with a plaque stating that the workers are off supporting other customers.

Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.

Visiting the area for a family birthday party, we decided a pool might be popular. We found the Hampton Inn and it was perfect. We switched from a King room to a double and had plenty of room for the grandkids to come visit and go swimming. One even stayed the night!

Okay for short stay. We stayed 6 days. Don’t bother getting the largest king suite, it’s half empty. Apparently used to have a large whirlpool tub. Gone now but didn’t bother to put anything in its place. There’s a reason why they post pictures of these suites from only one side of the room. I’m posting the other side of the room in my review. There’s no coffee table nor any small table to eat on if you get food delivered, takeout or want a snack. Which you tend to do within 6 days. No maid service the entire time. Bed became such a mess with duvet over a comforter. Finally took duvet off. Window heat\air unit said to use thermostat on wall. Thermostat on wall said it didn’t work and to use window unit. Our suite was next to stairwell on third floor. Don’t go there (#301). You will hear heavy metal door slams all night & day long. An that’s in Addition to the loud highway. And if you do, be careful if you lean back in desk chair. Our grandkids are in Onalaska so we are there often. Will be taking a look at other options next time.