Residence Inn by Marriott Green Bay Downtown

The property was as expected for a Residence inn , the staff friendly and welcoming, however I was very surprised at the pet fee! $100.00, non-refundable , this is outrageous!!! The breakfast was mediocre for a residence inn. I will not recommend this hotel to family and friends who are traveling with pets😒

I chose an OK rating mostly due to 1 particular employee that may want to reconsider her career in hospitality. The hotel location was ideal for me. Room was very spacious. I particularly Loved the kitchen and livingroom. The shower backed up on Monday and Tuesday. We were not informed of restricted maid services. (I think this is a big thing) Having to go down to the lobby to ask the disgruntled employee for another roll of toilet paper, at 11pm, is lame. Also, she looked at me suspiciously (I felt) when I asked for another box of tissues 2 days later. (We 3 were sick from a sick baby on our flight and stayed here for 5 nights) Anyway, disgruntled employee approached my brother's truck in an aggressive manner demanding to know what we needed. We were chatting inside his truck for 20 minutes by the front entrance, at 9pm. No one else was around. The morning staff was lovely and professional. Despite the dining area being remodeled, breakfast bags filled with goodies were given to guests. Very thoughtful. My daughter, who traveled with me, asked for more clean towels amd was told there are none. Say what? It's a shame our trip was tainted by an employee with a negative attitude. The hotel is nice. Location was ideal for us. Bed super comfy.