Springhill Suites by Marriott Morgantown

It was perfect for what we needed. Moved our son into WVU and saw lots of other families there as well.

The hotel lobby is under construction. The junior suite was very spacious and bedding was comfortable. The bathroom smelled like mildew. It is surprising that a this hotel chain still uses shower curtains with a bath tub. The inside of the shower curtain has mold at the bottom, thus explaining the smell. Breakfast was served in a meeting room, not too much to choose from.

I love this hotel and stay here 2-3 times a year. Daron and others at the front desk were very good, the breakfast room was well managed, my grandkids love the pool.

I have never had an experience like this at a hotel, especially a Marriott property. I was traveling with my husband and 2 children. I knew we would be checking in late, so I called the hotel to notify them. We arrived a bit after midnight, checked in, and went to our room. We put our things down, and I started looking around the room. The sink was full of dirt, hair, etc. I cleaned it up, thinking that perhaps someone had done some work in the room and left a mess at the sink. Then, I noticed that the sheets and pillow cases didn’t look clean. The same dirt and hairs were on the sheets, with the addition of eye makeup on the pillow cases. I went downstairs to inform the person at the desk. He gave me another room. I went to that room to check it before getting my family and going to the room. This room had hair on the sheets and eye makeup on the pillow cases. I went back downstairs, and was put in another room (this was our 3rd room!). This room was okay. The bathroom floor wasn’t very clean, but we made it work. It was nearly 1 am at the point, and I had two kids with me. At no point did the person at the front desk even apologize. In fact, he didn’t even seem surprised. At checkout, I told the two people at the front desk what had happened. They thanked me for letting them know and said they would have the rooms cleaned. 3 rooms, 3 people, and NO ONE even apologized! The person who managed breakfast was the only person who was helpful in any way.

It was a great location for us. Near family, a rail trail, Dunkin Donuts, and downtown.

The hotel lobby and breakfast area was under construction and we didn't know about it until we got there to check in. The breakfast was moved to two conference rooms and didn't have a working waffle maker, which is our kids favorite part of the breakfast.