Sonesta Select Seattle Renton

I would stay again, but FYI-Check in was sub standard. The desk staff spoke little English, so communication was difficult. Check in wasn’t until 4:00 & we were early so I paid $50 fee to check in early. We had a group of 12, with 3 rooms; only 1 was ready. However, by 3:30 rooms were still not ready for other guests as well as our other 2. Obviously, there is a problem with staffing as well as communication with the cleaning people as we had been there for over 4 hrs! The pool was nice & kids swam while waiting. There were no towels, so we shared towels from the one room. The rooms were very nice & clean. Beds were good; pillows were meh. The showers were great. Breakfast was good: scrambled eggs, sausage patties & potatoes. Also oatmeal in a crockpot as well as miso soup. There were other favorites too. As guests you get transportation to & from the airport & within a 5 mile radius. This is good, EXCEPT there is only 1 van! With the poor communication & changing desk staff reserving the van didn’t mean you actually got it when you wanted it. My son in law went down early & overheard the driver talking about leaving with another group, which would have meant he would missed have his reserved time to the airport! The other group was willing to go with him, but the driver got confused & told them to wait until he came back - a 45 min wait. Why? Buy a 2nd van! The van driver routinely talked & texted on the phone~ not good!! A headset should be provided for passenger safety.

This was a great property- We had family of 5 staying but only 4 towels in the room... but a good size room for everyone. There was a hotel fee to cover breakfast, parking etc which was fine but when I paid for the hotel in Dec this was out of my budget.. Breakfast was great/ shuttle service was great as well. Overall we would definitely stay at this property again..

My family enjoyed our stay 😀

The room was okay, we booked wrong. If you look at the photos when booking they all show a suite room. We didn’t realize this, and booked just a room. It was cramped for a family with 2 kids, and a baby.We prefer a suite, it helps a lot when it’s time to calm baby down but older kids want to watch tv. I did not have time to take photos, as I could not trust my baby to be on the floor whatsoever. He managed to find litter under the bed, and we had to remove trash left in the room from his mouth. The overall room was okay, there was an odd smell. I don’t know if it was the overall hotel, or perhaps our room was not properly cleaned. We booked the hotel for our kiddos to have some chill time in the pool, however there was a mom and 3 kids that showed up right after us. She allowed them to jump, splash, and scream. My kids are unable to relate to this type of play, and our baby did not like having the water splash in his face, or the loud screams. This is no fault of the hotel itself, I did report them to the lady on staff , who said she’d report it to the next person. We chopped it up to needing to look for a place with a more spacious pool next time. The breakfast was okay, not enough options for my taste, kids and husband liked it. If you’re looking for a fast stay for airport travel it’ll do.

Great place for our little family on a traveling stopover, the room with two tvs made it possible for the kids to watch a show while the adults watched something different. Nice breakfast too.

The staff was so friendly and helpful. We had two rooms. One for us and the other for daughter's family which included young grandchildren. They loved the pool and the breakfasts. So thoughtful to put us next to each other on the first floor. Lobby so CHRISTMASY! The pak n play provided was perfect! We will remember this and choose to stay here again.

At first I was have difficulty finding something’s and Donna went above and beyond to make sure I got what I needed. Will be back and recommending to my family members

Very very noisy with a group of kids next door. Thankfully, it quieted down close to midnight. One of our TVs didn't work with the volume. Not able to make it low.

Great location for shopping and dining. Place was clean. My only complaint is staff accused me of staying at the hotel next door and eating breakfast at this hotel. My family and I had rooms at both Sonesta hotels. This hotel was my primary stay location. We are veterans with a medical condition, and would never deceive the hotel as our accommodation was covered. Food service staff called me out in front of other guest, instead of pulling me the side and asking for my room number and reservation information. This could have been handled better,

Just what we needed for our family, easy parking, walkable to the needle and MoPop and a children's park.