Ramada by Wyndham Moses Lake

Hotel needs to state they are not ADA compliant. We checked in with a child in a wheel chair and our room was on the third floor without an elevator. The night manager tried to fix the problem but we had no solution other than to pack our 16 year old daughter up the stairs. Needs to be noted in booking that this hotel is not ADA

Solid 4 stars. One star removed just from my check in experience, rest was really good. Very little was explained to me during check in. I was given an option of "top floor or bottom floor" and because I had a van full of stuff, which I said to the person checking me in, I opted for the bottom floor, just for ease of hauling a bunch of stuff with a toddler and a teenager. I was told I could use the front door or "the little glass door on the side" while pointing generally in the direction of the other lobby door. I unloaded all the things to a luggage cart, entered through the lobby and looked for an elevator. No elevator. Looked out front for a glass door, nothing but the one for the lobby. They meant the side door on the far side of the building. The side door, with a curb and no ramp, the side door that leads to more stairs up or down. Just a simple explanation while checking in would have kept me from unloading in the carport and wandering around with a luggage cart that I could not use. I don't care that my view was a bush at ground level, I don't care that the people above me were knocking on the floor like the cops at 9pm, not the properties fault. Just the extra step to explain the layout of the property at check in would have kept me from writing an essay.

Went for business trip with my family. Good staff and pretty good hotel.

This was our 5th year staying at this hotel, for an annual family reunion in Moses Lake. We usually love it. They allow us to bring our dogs, the staff is friendly, its clean, and breakfast is a pretty good variety. This year something seemed different. The staff was all different and I wouldn't use the word friendly. I also booked and paid for a queen suite (which is a higher rate), but when we got there to check in at 4 pm our room had been given away! And i was told there was nothing he could do about the rate difference because it was booked throigh Hotels.com. He did wave the pet fee to tey to make up for it, but i do not believe the rate difference is the same as the pet fee :(

This hotel was ok for an older hotel. Only downside was no elevator. Not fun lugging your suitcases up stairs. Inside pool was fun for the grandkids.

Everything was good or great. Staff was friendly, room was nice, (family suite,) and it was quiet. They allow dogs here, which was great because we have a little dog we take with us all the time. Pet fee only $10. per nite. The only thing that wasn’t great was the bathroom could have been cleaner, particularly the shower head and the inside bathroom door. We have family in Moses Lake so we will be returning. Thank you.