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Holiday Inn Express & Suites South Hill, an IHG Hotel

2 1/2 star hotel
9/10 Excellent
(412 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

Along with a 24-hour business center, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and barbecue grills. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express & Suites South Hill, an IHG Hotel is located in South Hill. Colonial Theatre and Whittle's Mill Historic Site and Park are local landmarks, and some of the area's activities can be experienced at South Hill Country Club and Rosemont Vineyards. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free full breakfast

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Swimming pool

Outdoor

Bbq grill(s)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
No plastic drinking straws
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites South Hill, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites South Hill, an IHG Hotel

Latest reviews (5)

J

Janet

26 May 2023 - 29 May 2023
reviewed on hcom

5 out of 5 stars

Our stay was wonderful for the room I was in but the room my daughter and her family on Saturday the room was not cleaned trash was not emptied. Called for down to front desk around 6 and the female staff was rude condescending and unhelpful. Her attitude left us with the feeling of wanting to check out.
K

Khareena

26 May 2023 - 28 May 2023
reviewed on orbitz

4 out of 5 stars

Good property for the value. McDonald's (though their customer service could use some help) across the street was a great for the kids.
D

Donald

11 May 2023 - 13 May 2023
reviewed on hcom

5 out of 5 stars

Always our choice hotel, when visiting family. Staff was great, room was clean, the beds and pillows are super comfy, and breakfast was great. Thanks again!
N

Nytieah

23 Mar 2023 - 26 Mar 2023
reviewed on hcom

1 out of 5 stars

General manager connie cline was very rude to me and my family. I will never stay there or recommend somwone else. She didnt care about my family well being. My reservation was canceled by here and she was not willing to accommodate her mistake instead she got really eude and ask me to leave the premises at 3am with my 3 small children. She couldn't give me a reason why they cancelled my reservation.
P

Penelope

13 Aug 2022 - 14 Aug 2022
reviewed on hcom

2 out of 5 stars

Very annoyed when arrived to check in and presenting my driver license which has an address I havent lived at in 6yrs but have been updated with DMV that their policy WHICH ISNT STATED ANYWHERE ON the WEBSITE NOR ON MY RESERVATION confirmation that they dont allow residents of that city to stay at their hotel!! I had drive my handicapped mom down from Henrico for her family reunion and rather than driving back afterward booked this stay. I am a resident of Henrico county and am a registered to vote in Henrico county! I will never book there again or any Holiday Inn IHG for that matter and I am an IHG member which could have proven my legal physical address!!
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