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Fairfield Inn & Suites by Marriott South Hill

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(421 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Fairfield Inn & Suites by Marriott South Hill receives consistently positive feedback for its exceptional customer service and pet-friendly atmosphere. Guests frequently mention the warm welcome and the thoughtful touches provided, such as treats for both children and pets. The breakfast also receives high praise. While some minor maintenance issues have been reported, the overall experience is overwhelmingly positive, making it a great choice for families travelling with pets.

Guest highlights

The warm welcome and exceptional customer service from the staff.
Treats for both children and pets upon arrival.
The delicious breakfast.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a microwave in a common area.

Nearby attractions

Fairfield Inn & Suites by Marriott South Hill is located in South Hill. Tobacco Farm Life Museum of Virginia and Whittle's Mill Historic Site and Park are notable landmarks, and the area's natural beauty can be seen at Centennial Park and Parker Park. Jet skiing, kayaking, and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height view port in door
Pool hoist on site
Portable shower seat
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott South Hill
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott South Hill

Latest reviews (4)

F

Felicia

14 Sept 2023 - 16 Sept 2023
reviewed on hcom

5 out of 5 stars

It was fantastic Miss Chrissy at the front desk for the evening shift checked us in and she even gave our two fur babies a treat. Definitely going to be staying there again everybody was so nice and polite and the breakfast was wonderful.
B

BOBBY

2 Apr 2023 - 3 Apr 2023
reviewed on expedia

3 out of 5 stars

Not being extra but the front receptionist on Sunday needed a box of crayons and a helmet. She was very extra and overe exaggerated the availability of rooms. As she stated "its like having 7 kids and nobody wants to listen". Other than her and a cracked window and Monday morning at 8 am pressure washing from a scissor lift that had a loud back up alarm, its a great place to stay.
S

Stephanie D

1 Jul 2022 - 3 Jul 2022
reviewed on expedia

5 out of 5 stars

I have been staying here for about 8 years on 4th and other holiday. I have family in the area. The have excellent customer service and go beyond to make your stay enjoyable.
K

Karla

23 Apr 2022 - 24 Apr 2022
reviewed on expedia

5 out of 5 stars

Honestly a true Pet Friendly facility. Greeted with dog treats as soon as we checked in! Jordan was great! Will deff be staying here again when visiting family.
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