SpringHill Suites by Marriott Roanoke

We thought the room was spacious and comfortable. The pool was tiny but still nice for the kids. The complimentary breakfast in the morning was good as well. We would definitely stay again.

I cannot say enough about the accommodating, hospitable, gracious staff of this hotel. When we arrived, the water pump of our motor home, went out, so the front desk assistant, extended our stay until the vehicle was repaired. Then, my wife (who is recovering from 2 surgeries) had some swelling in her knee, and needed transportation to the emergency room. The maintenance supervisor, took her to the emergency room, while I waited at the hotel for the vehicle repair. The facility was so clean and the staff was exceptional, In talking with the maintenance supervisor, he said "we just are a happy family of employee's here". It sure showed!! Thank you SpringHill Suites!!

Small under hotel parking garage was nice but a bit crowded, only held about 20 cars so sometimes difficult or tight squeeze for parking. Staff was very kind, area is kind of out of the way but close to downtown Roanoke and within 10 mins of shopping center so ok location if you are driving. Pool was salty which was a surprise and smaller than it looked but was still ok for kids to play in and well kept. Breakfast was excellent each morning, very much worth it. Clean, friendly, and comfortable. Would stay again if I was in the area

We really enjoyed our stay. Our room was very spacious and we liked the separate living room sofa area. My kids enjoyed the indoor pool and the breakfast bar was great. Lots of food options. The staff was very kind and welcoming. We will definitely stay again next time we are in town.

Hotel was in a great location! I had to move rooms due to a bad odor in the first room, the other room wasn’t much better with it smelling like cigarette smoke. We had a group of 10 other families staying at the same hotel and it would’ve been nice to use the hotel bar that was advertised but that was closed on Saturday due to employee shortages.

We really loved our room! It was perfect for us traveling with a toddler. It had an extra area with a couch and 2nd TV. The bathroom was nice as well. Bed was really comfy. Room very clean. The only complaint is that the pool wasn’t that great.

Overall, enjoyed my stay. In town from NY for family's wedding. Free parking, complementary breakfast is deciding factor in choosing a hotel. Family stayed elsewhere paid $15 nightly for parking (Hotel Hilton?), no breakfast, no refrigerator or microwave. The bad. One of the treadmill was not working. No out-of-order sign on machine. Spent 5 minutes wiping it down, then tinkering to input desired workout only to realize machine doesn't work. Reported it to front desk. No sign was put on machine so someone else will spend time wiping it down to learn after the fact that it doesn work. Switched to other treadmill. TV on the working treadmill powers on, but something doesn't work so no channel comes on. Kept telling me to press a button, but nothing happen when button pressed. Reported it to front desk. Still wasn't working rest of my stay (6 days). Gym was icy cold, perfect for workout. It also had two yoga mats which I used for post-run stretch. Water with orange slice next to elevaor (close to gym) was refreshing post workout or after an outing where temps was warm. Decent breakfast. Didn’t use the pool, but saw other family (children) enjoyed it. Would definitely stay again. My family stayed at another hotel. They checked into hotel I stayed at because of flight cancellation. They preferred this hotel.