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Residence Inn Norfolk Downtown

3 star hotel
Connecting rooms
8.6/10 Excellent
(787 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Residence Inn Norfolk Downtown offers spacious and quiet rooms, perfect for a relaxing family stay. The hotel is praised for its cleanliness and in-room kitchens, which are especially convenient for families with young children. Guests consistently highlight the exceptional service provided by the staff.

Guest highlights

The exceptional staff, particularly their thoughtful service.
The spacious, quiet, and clean rooms
In-room kitchens, perfect for heating up baby bottles

About the hotel

An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.

Nearby attractions

Located in Norfolk, Residence Inn Norfolk Downtown is near a metro station. Lamberts Point Golf Course and Cypress Point Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Nauticus National Maritime Center and USS Wisconsin BB-64. Looking to enjoy an event or a game while in town? See what's happening at Norfolk Scope or Harbor Park.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Full-sized refrigerator
Indoor pool
Kitchen
Laundry facilities
Microwave
Separate dining area
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Residence Inn Norfolk Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Residence Inn Norfolk Downtown

Latest reviews (4)

C

Charles

9 May 2024 - 13 May 2024
reviewed on expedia

5 out of 5 stars

The staff was wonderful all the way around! Especially Nee-Nee, she was so thoughtful and made iced coffee special for my kids. Thank you so much!!
J

John

4 Mar 2024 - 5 Mar 2024
reviewed on orbitz

1 out of 5 stars

You refused to refund my money after a family emergency
C

Christy

Invalid Date - 12 Jan 2023
reviewed on orbitz

4 out of 5 stars

We enjoyed our stay it was quiet and clean. I like the fact that it has a full kitchen it the rooms. It made it much easier to heat up our infants bottles.. What I didn’t like was the fact that we didn’t get out deposit back like every other hotel gives back at the end of stays, this hotel didn’t give it back and we made sure the room was clean when we left. No reason to keep the $100 deposit
C

Cassandra

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

5 out of 5 stars

Just a one night stay for the family. It was clean, spacious and quiet. Everything we needed was found in our room. No complaints here
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