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Glass Light Hotel & Gallery, Autograph Collection

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(577 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Weekly housekeeping is available.

Nearby attractions

Located in Norfolk, Glass Light Hotel & Gallery, Autograph Collection is in the business district. Waterside Festival Marketplace and Norfolk Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Town Point Park and Norfolk Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Norfolk Scope. Take an opportunity to explore the area for water adventures such as sailing.

Popular amenities

Family friendly

Free cribs/infant beds
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee weekdays 6:30 am–9:30 am: usd 8-19 for adults and usd 8-19 for children

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (weekly)
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby

More

Couples dining
Renovated entire property - december 2019
Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Glass Light Hotel & Gallery, Autograph Collection
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Glass Light Hotel & Gallery, Autograph Collection

Latest reviews (3)

B

Brian

10 Dec 2022 - 11 Dec 2022
reviewed on hcom

1 out of 5 stars

I was un-able to check in - never made it into the lobby. It's not that I didn't want to check in, I couldn't. The only parking at the front was for valet. I drive a top end, high performance, sports car and NEVER use valet parking, anywhere, ever. I drove around the side of the hotel and found the entrance to an unattached garage, entered, and although the hotel did have reserved parking there for guests, they were all taken by the general public as there was some event for Christmas happening near by (families with young children all over the very narrow streets). So, after driving through the entire 7 story parking garage, I was un-able to find even one open spot, a problem several other cars obviously had in front of me. After having to PAY to get our of a parking garage that I was unable to park in, I stopped and called the front desk and was told there was another public lot several blocks away. At that point I told the person at the front desk that I would NOT be staying there. Drove out of Norfolk to Franklin (45 min away) and got a different hotel for the night.
I

India

18 Jun 2022 - 19 Jun 2022
reviewed on hcom

5 out of 5 stars

I love it! My kids loved it! The art was amazing!
A

16 Jul 2021 - 18 Jul 2021
reviewed on expedia

5 out of 5 stars

Wonderful staff, clean, friendly staff and safe. Great for families!
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