Holiday Inn Express Lexington, an IHG Hotel

I called ahead to make sure I could get a crib for my room. When I arrived 2 hours later I was told it would be brought up. 30 minutes later I tried to call the front to check as it was 1030pm and my baby and family needed to sleep. I found at that time that the phone didn’t work. I went down to the desk to which they told me they don’t have any cribs. I asked for extra pillows and blankets. I was asked if I had a 2 queen room, I said yes, and was then asked why would I need more pillows and blankets. I explained that since there are no cribs I will need to attempt to make some kind of bed for my child. This is very aggravating especially since I called ahead to make sure I could secure a crib and have it ready as I knew my family would be getting in late and want to go to bed right away.

Super nice staff! Comfy room and bed. The front desk allowed our family of 18 people to gather and dine together in the breakfast area. Lots of tables and chairs to relax and socialize. Thanks Holiday Inn Express !