Hotel Madison & Shenandoah Conference Ctr

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.

Nearby attractions

Located in Harrisonburg, Hotel Madison & Shenandoah Conference Ctr is in the historical district. Virginia Quilt Museum and Larkin Arts are cultural highlights, and some of the area's landmarks include Hardesty-Higgins House Visitor Center and Valley Brethren-Mennonite Heritage Center. Explore More Discovery Museum and A Dream Come True Playground are also worth visiting. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Bike parking

Indoor pool

Public winery tours

Winery release events

Outdoor

Picnic area

Terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Fireplace in lobby

Smoke-free property

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Reviews that mention...

All reviews (14)staff (7)location (3)clean (5)parking (1)dining (1)pool (1)

Family Reviews

for Hotel Madison & Shenandoah Conference Ctr

3.5 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

21%

We have selected a sample of reviews which reflect what families have said about Hotel Madison & Shenandoah Conference Ctr

Showing 1 - 10 of 14 reviews

Latest reviews (14)

C

Cynthia

21 Sept 2024 - 22 Sept 2024

reviewed on hcom

4 out of 5 stars

What an ideal hotel for the parents of kids at JMU, or anyone in Harrisonburg, really. Beautiful property, ideal, location, friendly staff. Bed was only OK, as were the pillows, but everything else was so great that I’d still give it 4 or more stars.

K

Kimberly

10 Jul 2024 - 11 Jul 2024

reviewed on expedia

5 out of 5 stars

I expected coffee in the lobby in the morning (just nice when my children are sleeping so I can wake up without disturbing them by making it in the room).

M

Margaret

9 May 2024 - 10 May 2024

reviewed on hcom

1 out of 5 stars

Hotel Madison charged us twice for our one night stay. I had pre-paid through hotels.com. They charged me again upon check-in after incidental card on file (which was supposed to be $50). It was human error according to one staff member while the supervisor said it was due to hotels.com not wanting to pay taxes which made NO sense and has never happened in my VARIOUS stays through hotels.com. I left my number for the manager to call me back. He never did. While I did get my $350 returned to me it was an inconvenience and unnecessary hassle on kid's graduation day. The room was just ok. Nothing special. Best part was coffee from Grace and Main.

G

Gina

22 Apr 2024 - 23 Apr 2024

reviewed on expedia

5 out of 5 stars

We had a wonderful stay. My children are young and it was the perfect stay for us. Very clean, great restaurant inside, amazing staff. We will be staying again.

S

SHIMEI

30 Mar 2024 - 31 Mar 2024

reviewed on expedia

3 out of 5 stars

no sofa in the room, a lot of dust on coffemaker. no free breakfast. bathroom door is not good, easy to off, almost hurt my kids.

M

Maria

22 Dec 2023 - 23 Dec 2023

reviewed on expedia

1 out of 5 stars

Rented 3 rooms for a family event for a single night. In the morning we discovered that there was no hot water. At check out, the hotel staff admitted that they were aware of the issue and that it been occurring for more that a week. Very surprising that a hotel of this caliber would not warn their guest of the issue or offer a discounted rate.

B

BJ

10 Nov 2023 - 11 Nov 2023

reviewed on travelocity

5 out of 5 stars

First time staying at the Hotel Madison and it was a great experience. We stayed on the weekend when JMU football team had a home game. Lots of JMU alumni and families at the hotel, which made it busy, but not overcrowded. The entire hotel was well kept, our room was both spacious and clean. Parking garage is attached to the hotel @ $15 per night. The hotel Montpellier restaurant had very good dinner options and a full breakfast buffet. Hotel staff was great and personable. We had a problem with the wifi connection, but hotel IT quickly fixed the problem. Hotel rates were around $300

M

Michelle

14 Aug 2023 - 15 Aug 2023

reviewed on travelocity

4 out of 5 stars

Convenient for when we had to move in child to JMU

E

Eric

18 May 2023 - 19 May 2023

reviewed on hcom

5 out of 5 stars

This hotel is a great place to stay. Amenities are fantastic and the service is great. Very convenient to JMU and Harrisonburg's vibrant downtown. Perfect for a family and a business traveler.

W

Willie

23 Oct 2022 - 24 Oct 2022

reviewed on hcom

5 out of 5 stars

Hotel and room are very clean. Amenities and location are great for a family trip.