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Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.4/10 Very Good
(1011 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Ashland, Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel is in the suburbs and near theme parks. James River Cellars Winery and Hanover Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shops at Willow Lawn and Short Pump Town Center. Kings Dominion and Meadow Event Park are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

0%

3 star reviews

38%

2 star reviews

12%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

Latest reviews (8)

M

Marie

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

3 out of 5 stars

I like the convenience of the hotel. It was close to everything. I called one day in advance to request a crib for my baby. I was assured the staff would see this when I came in. When I arrived to the hotel, there were no cribs available.
S

Shanna

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

5 out of 5 stars

We needed an accessible room for a family member in a leg cast. We were able to get a comfortable room and accessible shower. The breakfast was good and the staff were friendly and responsive.
C

Cara

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

1 out of 5 stars

Our room (studio suite) was FILTHY upon arrival. My son had no blanket for the pull out sofa coach- it had broken springs- torn mateess, and brown spots that looked like feces all over it. We also found a dirty hair pick and tweezer stuck to the matress. We were told they had no more pillows or blankets because it was a “full” weekend so we went to a local Walmart to buy him a blanket. We also killed 2 roaches in the bathroom- yuck. Couldn’t wait to get out of there. For $590 for 2 nights you have to be kidding me! The towels had old stains on them- absolutely disgusting! We will never stay here again!
A

Andrea

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

5 out of 5 stars

They really like the people in the front when you check in the lady that is having a baby has the same name as my daughter and they are very friendly people and they are very kind and enjoyed my stay and the rooms are very clean
C

Carl

14 Jul 2023 - 15 Jul 2023
reviewed on expedia

2 out of 5 stars

They had kids running around till 1am and yelling. They should have controlled that better!
L

Lisa

10 Dec 2022 - 11 Dec 2022
reviewed on expedia

3 out of 5 stars

I was very disappointed that there were no Christmas decorations, no tree in the lobby. We always take a family photo by tree...nothing there...Bah Humbug. :(
M

Monica

14 Oct 2022 - 16 Oct 2022
reviewed on expedia

5 out of 5 stars

We have been staying at this property when visiting family in Ashland, VA for several years, the staff is always professional, helpful, and friendly and the breakfast is always plentiful and delicious. Our beds are made excellent and always clean which is wonderful. We look forward to our stay.
l

latoya

9 Apr 2022 - 10 Apr 2022
reviewed on orbitz

3 out of 5 stars

When we arrived, I stood at the counter for approximately 10 minutes waiting for someone to return to the counter. When the employee showed up, she informed me, my room wasn’t ready; which meant my family and I had to find something to do after driving multiple hours. The employee behind the counter seemed to care less that we were inconvenienced. We didn’t get access to our room until after 4pm.
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