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Comfort Suites At Virginia Center Commons

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (25)

generated by AI based on family reviews

Overview

Comfort Suites At Virginia Center Commons is a convenient and family-friendly hotel. Families appreciate the spacious suites, which often include pull-out couches to accommodate larger families. The hotel offers a pool that's popular with kids, and a complimentary breakfast is also available. While some guests have noted minor issues with room amenities or temperature control, the overall experience is positive, and many guests highlight the helpful and friendly staff who go the extra mile to address any concerns. The hotel's location is convenient to shopping and dining.

Guest highlights

The helpful staff who go above and beyond to assist guests, including addressing issues with room accommodations.
The pool is a big hit with children.
The spacious suites offer plenty of room for families and the option of connecting rooms helps families stay together.
The complimentary breakfast helps start the day off right.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Located in Glen Allen, Comfort Suites At Virginia Center Commons is in the city center and near theme parks. Hanover Tavern and Hanover County Courthouse are local landmarks, and travelers looking to shop may want to visit Monument Avenue and Carytown. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Arthur Ashe Athletic Center. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Indoor pool
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites At Virginia Center Commons
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

25 reviews

Review data

5 star reviews

44%

4 star reviews

24%

3 star reviews

12%

2 star reviews

16%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Comfort Suites At Virginia Center Commons

Showing 1 - 10 of 25 reviews

Latest reviews (25)

J

Jonathan

23 Sept 2024 - 24 Sept 2024
reviewed on hcom

5 out of 5 stars

This was my second time staying here. It is a great place and has everything I need, including a decent breakfast, a pool for my kids, and comfortable beds, plus easy parking. I will continue to stay here when I travel to Richmond for work purposes.
S

Steve

14 Aug 2024 - 17 Aug 2024
reviewed on hcom

3 out of 5 stars

Hotel was comfortable but with all the construction occurring nearby it seems to have a lot of workers staying there during the week. With that they were hanging out in the parking lot and leaving it quite messy and making my family alittle uncomfortable. Nice room but didnt have any tissues, sheets for the pull out bed and only half a roll of toilet paper left. Good location with plenty of close places to eat and shop
D

Dessiree

11 Jul 2024 - 14 Jul 2024
reviewed on hcom

2 out of 5 stars

The stay at the facility was not friendly in no type of way what’s so ever rude and was very unpleasant the the air conditioning was not working to its full capacity and the room felt like a heat wave the reception was down right nasty this would be my last choice to stay when I do return the Virginia for a family vacation
M

Michelle

20 Jun 2024 - 21 Jun 2024
reviewed on hcom

5 out of 5 stars

Donald the manager was fantastic and helped us get a great room to accommodate our family of 5. Breakfast was great and everything was clean. Excellent experience.
M

Michael

1 Apr 2024 - 4 Apr 2024
reviewed on expedia

4 out of 5 stars

All the staff were particularly friendly. Kids loved the pool, though it was very cool, and hot tub. We really liked the suite setup allowing the kids to go to bed while the adult could relax and watch some TV without disturbing them. However, I planned to utilize the pullout couch in the suite and found it unbearably uncomfortable. There was almost no padding covering the springs. Ended up closing it and sleeping on the narrow unopened couch.
B

Bethany

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

My family of 6 stayed there. On our way home to MI, my 16 year old son tells me he left his wallet there. It had over $50 cash in it. I called the front desk and spoke to Wanda. Wanda was able to locate the wallet and get it back to me. Not $1 was missing out of it. Its not too often you find people honest that would do that, but Wanda did. So BIG thank you to Wanda for being honest and helping me so much.
D

David

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

Easy to find location convenient to shopping and the new sports convention center. Room was clean with plenty of space for a family of four.
C

Christy

26 Oct 2023 - 27 Oct 2023
reviewed on hcom

5 out of 5 stars

Booked a room with 2 queen beds and a pull out couch. Arrive late to check in and the room didn’t have the pull out couch. Need due to being a family of 5. So they upgraded us to the 2 bedroom executive suite with livingroom. It was a great blessing and couldn’t have been happier with the room space and 2 bathrooms. Staff was amazing handling the situation.
R

Robert

20 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

Check in, the room, breakfast, the stay, and check out was very nice. The pool & hot tub were very nice and kept the kiddo happy. The only small item was the room did not feel like it got to the temperature we set it at...such as 65 degrees...it felt warmer, but that was a super little item as we stayed in October, when it was cooler outside. The shower had awesome pressure and the room was clean and quiet! We would book again.
A

Amber

30 Sept 2023 - 1 Oct 2023
reviewed on expedia

4 out of 5 stars

The person that I perceived to be the manager was really nice. Check-in went smoothly. I did book 2 rooms and would have preferred to have them together but it wasn’t available. The continental breakfast didn’t really have any gluten free options at all. After people finished eating, there was no one to wipe the tables afterwards so I had to wipe someone else’s food up so my family could all sit together which was pretty gross. The kids enjoyed the pool area. The pool area is very small. There is also a small gym which is made to look larger by using mirrors. The gym consisted of 2 treadmills and an elliptical machine. The weight bench was broken and had a do not use sign on it. As a whole, the stay was ok for one night. Just a basic hotel. Intended to sleep and leave. Not really for a nice vacation stay.
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