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Best Western Plus CottonTree Inn

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Best Western Plus CottonTree Inn receives positive feedback for its excellent customer service, clean rooms, and a pool that's a hit with children. Families appreciate the convenient location near shopping and restaurants, and the hotel's generally comfortable atmosphere. While some reviewers note the breakfast area might be small for larger families and that the gym needs updating, the overall experience is largely positive.

Guest highlights

The convenient location near shopping and restaurants.
A pool that is not too cold and perfect for kids to play in.
The excellent customer service and the helpful staff
A great breakfast with fresh scrambled eggs and well-cooked sausage links.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Nearby attractions

Near a train station, Best Western Plus CottonTree Inn is in an area with good shopping. Hale Centre Theatre and Desert Star Playhouse are cultural highlights, and travelers looking to shop may want to visit South Towne Center and Gardner Village. Loveland Living Planet Aquarium and Cowabunga Bay Water Park are also worth visiting. Spend some time exploring the area's activities, including skiing and ski lifts.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free full breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airport

Airplane
Salt Lake City International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus CottonTree Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

30%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus CottonTree Inn

Latest reviews (10)

J

Jeffrey

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

4 out of 5 stars

The room itself was very clean and nice. If all you’re looking for is a place to sleep this hotel is great! The staff were very kind and attentive. We use the gym at every hotel we go to and this gym seemed like an afterthought with a bunch of equipment thrown in it that was not well maintained. The breakfast area setup was also a bit underwhelming. If there are a few families with multiple children which is typical in Utah, seating is limited.
E

Erik

9 Apr 2024 - 10 Apr 2024
reviewed on expedia

5 out of 5 stars

Five star customer service! Amazing value for room. My family and pets and I scored with this place!
H

Holly

3 Nov 2023 - 5 Nov 2023
reviewed on expedia

4 out of 5 stars

Nice property, clean, close to lots of shopping and restaurants easy freeway access. Breakfast area very small, not great for families.
M

McCall

14 Sept 2023 - 15 Sept 2023
reviewed on expedia

3 out of 5 stars

My first room had bedbugs. Yikes! The staff was AMAZING and super helpful, and the facility itself seemed clean overall. I ended up getting upgraded to another room, which appeared bedbug free. I understand that any hotel could get bedbugs and it isn't necessarily a reflection on their cleanliness or value, BUT I also think it's fair for families to have a heads-up about the recent bedbug situation.
K

Kevin

2 Dec 2022 - 3 Dec 2022
reviewed on orbitz

5 out of 5 stars

Great stay with my family of 5
N

Nathan

6 Aug 2022 - 7 Aug 2022
reviewed on hcom

5 out of 5 stars

Loved the decor and the layout of our suite. The deep soaking tub was appreciated. The checkout time was unreasonably inflexible, and I don’t like that the rollaway crib was an extra expense - it wasn’t advertised that way and it’s complimentary at most hotels. Our toddler was suffering from a SEVERE diaper rash due to an acidic food reaction, and the extra 30 minutes they denied us would have made all the difference for our traveling family.
C

Cindy

22 Apr 2022 - 23 Apr 2022
reviewed on orbitz

4 out of 5 stars

When my family was getting in the elevator we had our hands full. The housekeeper cleaning the room outside the elevator stopped what she was doing and held the elevator door for us. I thought that was outstanding!
M

Michelle

10 Apr 2022 - 12 Apr 2022
reviewed on orbitz

5 out of 5 stars

Overall thus hotel was very nice. Staff was always available and helpful. The hotel itself was clean and breakfast was great! The eggs were freash scrambled, not powdered eggs. Sausage links were cooked just right. Coffee, juices and milk all available. Great to see families with kids enjoying it too.
A

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

Great place, great service. Will stay there again as it’s close to family. Only issue was the little bottles of shampoo and conditioner are very hard to open and squeeze. Not a deal breaker but I will bring my own next time.
A

19 Dec 2023 - 20 Dec 2023
reviewed on hcom

5 out of 5 stars

This place was comfortable and actually had a pool that wasn't ice cold! In fact, it was easy to hop right into the pool and for my kids, a pool to play in is a must. Perfect for our little family of 4.
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