Home2 Suites by Hilton Salt Lake City/South Jordan, UT

My favorite part about Home2 Suites is the size of the rooms with great kitchen ammenities. Full size fridge, microwave and even a toaster! We stayed 8 nights so eating out all the time is not what we want to do, so the kitchen is very helpful. Plenty of space to store our things and lots of counter space for computers and work. It's a little worn, doesn't feel bright and shiney, but it is clean. The pool area is not the greatest. Small pool and really cold. It's indoors and not heated. Even the grandkids thought it was too cold to get in, although they eventually did and had fun. A couple of the front desk people are very welcoming and helpful, a couple are pretty deadbeat and won't even look up when you come in, but they really don't effect my opinion on whether I stay or not. Breakfast is minimul. It'll fill the empty stomach, but we chose to buy things more healthy to do in our room. It's a great location for the South end of the valley with a lot of food and shopping really close by. Overall, we've stayed here 3 times now and we'll stay again.

To begin with there was a "Surprise" incidental fee added to your room. ( Portion unused returned in 7 days). If your on a tight budget unavailable funds can be a big deal . The swimming pool was too cold for kids to swim in comfortably. The breakfast was very disappointing. They were out of most everything both days including plates silverware and napkins and very slow to replenish with minimal amounts. For the price it was truly a disappointing experience. Will not be staying at Hilton again anytime soon

We were charged $150 deposit and received $75 back. There was no explanation as to why! First, we will never stay there again and are VERY disappointed in this matter and will let our family and friends know to watch out when booking rooms in the future!!! John LaMunyon

I have always stayed here and let me tell you how RUDE this staff was. Check in was a mess. I was told after I checked in, that there was a $125 incidental fee and so as I explained I couldn’t use the same card and that if I would have known it was that much I would have had to stay somewhere else so the the guy said okay then you can stay somewhere else but we won’t be refunding you you will need to work that out and I said that doesn’t seem right and now of course I can’t stay somewhere else cause you have over $700 of my money. He said well I guess you have to pay the $125 then and I said that he was rude and had a smart mouth and he said yep and I am happy you appreciate my smart mouth. Next morning I was charged another 125$ on the card I didn’t want to use, now they have taken 250$ of the money I was going to use for my grandkids while I’m visiting. Anyway I called and got the same rude kid again and he said sorry I’ll mention it to the manager. Nope he didn’t didn’t I talked to the manager the 3rd morning and he didn’t mention it and the manager said there isn’t anything that they could do. Check out the girl didn’t want to give me a printed receipt because they “ email” them and I would get one from Expedia after a few words she tossed one at me. There is alot I left out but I will NEVER STAY THERE OR ANOTHER HILTON PROPERTY AGAIN.

Just had loud kids above us in the am but other then that our stay was great

The bed was very comfortable and room was perfect for our family. So things weren't as clean as we hoped. The pool was super salty and smelt bad.