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Residence Inn by Marriott Dallas Plano/The Colony

3 star hotel
9/10 Excellent
(688 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Residence Inn by Marriott Dallas Plano/The Colony offers a comfortable and family-friendly stay. Families consistently praise the spacious rooms, which feel like small apartments, and the complimentary breakfast, a particular hit with children. The outdoor pool and hot tub are also popular amenities. While some minor issues have been reported (TV issues, difficulty contacting the front desk), the overwhelmingly positive feedback highlights the friendly and helpful staff, and the overall cleanliness of the property.

Guest highlights

The complimentary breakfast buffet
The outdoor pool and hot tub, even available in cooler months
Spacious rooms, described as being like small apartments

About the hotel

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in The Colony, Residence Inn by Marriott Dallas Plano/The Colony is in the city center. KidZania USA and Steward Peninsula Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hawaiian Falls The Colony and Crayola Experience. Museum of the American Railroad and Hydrous Wake Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Grocery/convenience store
Kitchen
Laundry facilities
Microwave
Outdoor pool
Separate dining area

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available weekdays 6:00 am–9:00 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Picnic area
Pool sun loungers

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store
Vending machine

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
26 km from this hotel
Dallas/Fort Worth International Airport
26 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Dallas Plano/The Colony
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Dallas Plano/The Colony

Latest reviews (6)

T

Tandi

13 Sept 2024 - 15 Sept 2024
reviewed on hcom

5 out of 5 stars

The staff was amazing. The room was clean and comfortable. My children really enjoyed the breakfast.
S

Santrise

24 May 2024 - 25 May 2024
reviewed on hcom

3 out of 5 stars

Overall the curtained service was 1000%. The hotel itself 2-3 star. Guest was smoking at the pool therefore our kids did not go. Mold and discoloration in the rooms on on the walls. Beeping sound which caused use to switch rooms. If it for location book. If it is for cleanliness and comfort try another.
H

Hellena

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

5 out of 5 stars

There wasn’t one thing that I thought needed to be better. We enjoyed our stay during such a busy weekend, Texas Grand Nationals. If we ever come back we will definitely be staying here again!! One of our favorite was the buffet of FREE breakfast. And of course the pool/hot tub being open even in March, kids loved it.
K

Kandies

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

The lady at the front desk (Elizabeth) was very helpful. She went above and beyond to make sure my kids and i was comfortable.
K

Kristen

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

This property was great! We really enjoyed our stay, and we will likely be back with our kids. There were lots of amenities and great breakfast. Staff is very friendly and helpful, and the whole place is very clean. Our room was spacious like a small apartment. The only issues we had were that the TV in our room was pretty difficult to figure out (seemed like there were two programs on it fighting each other), the front desk didn’t answer calls from our room, and we never received the extra blanket we asked for. These were minor issues since we weren’t in the room a ton, but could be more annoying for someone staying multiple nights.
J

James

21 Jul 2022 - 24 Jul 2022
reviewed on orbitz

1 out of 5 stars

Front desk staff was great!!! So friendly! This hotel is very outdated. We requested room to be cleaned twice. never was cleaned. We needed a blanket for our kids. They were out 😳😳 So we slept with a sheet and gave the kids a blanket. Breakfast was awful! There were a huge group of THUGS not staying at the hotel playing on the basketball court so the kids staying there couldn’t even use it!
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