SpringHill Suites Dallas Arlington North

Room was clean and spacious enough for my family of 6. Staff was very helpful and friendly. Wish they had a waffle or pancake maker for breakfast and the last day we ledt we had no hot water.

Hotel was clean and staff was friendly however our room was not acceptable to be rented out. Missing Tv, broken curtains, broken light fixtures with wires and sharp edges exposed, broken and MILDEWED fridge. Explained condition ls too management and they did offer $50 refund. Full refund would have been more appropriate considering I loss all the baby formula I brought due to lack of refrigeration.

Not worth your money. You would think being right next to Hurricane Harbor it would be a family atmosphere but its not. When we got into our room, the door for the ajointed room would not lock. After about 30 minutes we were able to manuever it so it would lock. The walls are so thin that you can hear all the noise next door. And they were having a party ALL NIGHT. They were so loud. We physically went to the front desk to inform them and nothing was done. Called on the phone again and nothing was done. Oh and also my husband was bitten by either fleas or bed bugs. Additional charge on my bill for 6 bucks for "data usage". Not worth it. Never again. stay elsewhere.

We booked two rooms for family. But we were put on two separate floors. I went through Hotels.com to order both hotel rooms on my account and on my credit card. I was not allowed to get the key and let my grandchildren into the room. My daughter had to call the hotel ( they never asked her to verify who she was) and say let my mom have the room key to let my kids in the room. Our room 218 had a broken A/C. it had leaked all over the floor and the only thing the hotel did was hand me towels to soak up the floor. We went all night without A/C with small children and one has asthma. Then to top it off the site states "free buffet and hot breakfast" they had 3 cereals and a bagel to choose from. nothing hot and not a buffet. I requested to speak to a manager and was told he wasn't there and would be busy till Tuesday. No one ever tried to call me. They tried to tell me I needed download marriot.com and they would give me some points for my compensation. I requested a refund for one room (no A/C) the hotel has refused. The manager won't even talk to to me after I have called three times. I'm told he is too busy.

Our 3 day stay was great. It was perfect location for a Rangers game on Friday and Hurricane Harbor on Saturday. Both in walking distance so it was great for my family.

First of all, when I made my reservation I specifically chose a room that I was going to need. I went on ahead and paid for it at booking just to save us trouble on not getting it. When i come to check in, that room that i had reserved and paid for ahead of time was not available. They gave me a king with a pullout couch and it was just a very huge inconvenience. We go outside to our vehicle and were parked by the pool, you have a lady in the pool rolling something up to smoke. I just didn't feel safe nor my kids so they were not allowed to walk around like they normally would. I would really want my money back this was a huge fail for me.

It was absolutely filthy. Stains all over the furniture, bed bug stains on the sheets, like they never change them the dirt that was caked in between the sheets was horrifying. I would give negative stars if I could. The ac didn’t work it was humid in the room. I wouldn’t even let my toddler sit down.

Morning server was great with my grand kids

My family was in a very hot room I went to the front desk to tell them the air was not working and basically told me it was nothing to be done we had to wait until the next morning then we were put in a handicap room which was much cooler but the towels looked very nasty maybe y’all need to get new towels

This location is close to Hurricane Harbor, Six Flags, Globe Life Park, & AT&T Stadium. That’s all I really liked about the property. Our room was not ready upon arrival. The staff was not knowledgeable. We wanted to take advantage of the shuttle service and boarded a trolly at the hotel; however, we told that the trolley was not running to Globe Life Park. We were dropped off across the street at Hurricane Habor and walked back to the hotel. The breakfast was mediocre to say the least. Our family opted to dine elsewhere.