TownePlace Suites by Marriott San Antonio Northwest

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Near theme parks, TownePlace Suites by Marriott San Antonio Northwest is in Oakland Estates, a neighborhood in San Antonio with good shopping. Alamo and Woodlawn Theater are cultural highlights, and travelers looking to shop may want to visit Huebner Oaks and The Shops of La Cantera. Looking to enjoy an event or a game while in town? See what's happening at AT&T Center or Dub Farris Athletic Complex. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds

Kitchen

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Sofa bed

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Free continental breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Roll-in shower (select rooms)

Transfer shower

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Outdoor pool

Outdoor

Bbq grill(s)

Picnic area

Conveniences

Elevator

Front-desk safe

More

Fireplace in lobby

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

San Antonio International Airport

11 km from this hotel

Reviews that mention...

All reviews (6)clean (3)staff (3)pool (1)evening entertainment (1)

Family Reviews

for TownePlace Suites by Marriott San Antonio Northwest

3 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

17%

3 star reviews

17%

2 star reviews

33%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about TownePlace Suites by Marriott San Antonio Northwest

Latest reviews (6)

A

Alana

5 Jul 2024 - 7 Jul 2024

reviewed on hcom

2 out of 5 stars

Older hotel, needs updating, saw many bugs in the room. When we were eating breakfast there was a huge cockroach crawling on the floor close to us. Water stains on the ceiling of our room. No central A/C, only a/c is by the window, and it took forever to cool down. Shampoo dispenser was out when we arrived, family of 5, and no sheets for the fold out couch were in the room, and not enough towels. Stains on the duvet covers on the beds, stains on the couch. Just felt dirty!

A

Ashley

Invalid Date - Invalid Date

reviewed on orbitz

4 out of 5 stars

My allergies were terrible in this room Because it smelled like straight baby powder. There blood stains in the shower. Our air conditioner never got cold. I did like how I felt safe. Friendly staff.

J

James

28 May 2023 - 29 May 2023

reviewed on hcom

5 out of 5 stars

I would definitely stay here again... and we did! The staff is friendly and accommodating. Our room was spacious and comfortable for our family of five! The pool was nice and clean and not too deep either.

J

Jennifer

15 Mar 2023 - 16 Mar 2023

reviewed on hcom

2 out of 5 stars

Booked room with king bed and pull out bed. Listed as accommodations for family of 4. But pull out bed was tiny- barely a twin and mattress was filthy- urine stain in one corner and brown stain in other corner so we could not sleep on it and all had to sleep in the king bed. When I checked for bed bugs in mattress I found a large stain which I assume was bodily fluids which was pretty gross. I was disappointed with the stay especially for the price we paid which was higher than normal.

A

Amy

17 Oct 2022 - 22 Oct 2022

reviewed on orbitz

3 out of 5 stars

The staff was friendly, but I was very disappointed that upon checking in for a 5 night stay, I was told that daily cleaning service was not available. I usually stay in VRBO's but decided not to on this trip because I didn't want to spend my vacation cleaning. We had to put our towels in the hallway each morning, if we wanted clean towels. Only 1 time did they refill the towels in our room, the rest of the time, they took our dirty towels, but we had to go to the front desk each time to get clean towels. Same with trash, we had to put our trash out in the hallway each morning, if we wanted our trash taken. I was very disappointed. Each night after a day of touring the city, we would get back to our room and each night our room keys wouldn't work, and we would have to head back to the front desk for new room keys. I was traveling by myself with 3 kids and found this to be another small inconvenience.

A

16 Feb 2024 - 17 Feb 2024

reviewed on hcom

1 out of 5 stars

Our reserved room was no longer available. The only one left did not have beds for our family, so my son had to sleep on the floor. After waiting for over an hour and being told a couple of times that our extra sheets would be delivered, my husband had to go search for someone to get sheets while my children were waiting to go to bed. The king bed was rock hard and so uncomfortable. Where are the competent employees!??