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Brenda
31 May 2024 - 2 Jun 2024
reviewed on hcom
5 out of 5 stars
Staff was great, awesome location near plenty of shops & restaurants & a hospital. Hotel room was spacious and clean.
I traveled with my family of 6. Breakfast buffet is included and way better than most hotels. Highly recommend! Also they have a nice happy hour at the bar
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Michael
16 May 2024 - 19 May 2024
reviewed on expedia
5 out of 5 stars
Everything was excellent. We had a good time there. We will recommend it to our family and friends. We also enjoy happy hour.
thank you for making it nice for us there.
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Rebekah
16 Feb 2024 - 19 Feb 2024
reviewed on hcom
4 out of 5 stars
We had an overall very pleasant stay. Housekeeping was very good and very communicative and kind.
We had some
Issues with food service. In the morning breakfast the pancakes were hard. Every single morning. Whatever the situation is with keeping them in that warmer- it dries them out fast. We came right when it opened and they were dry. Also we requested room service that didn’t get sent. Just not great when trying to feed kiddos.
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Jessica
25 Dec 2023 - 27 Dec 2023
reviewed on expedia
4 out of 5 stars
The stay was very good, but one of our family members is allergic to dogs, he gets his face swollen. The sofa or the pillows or something about the sofa bed has dog hairs or dog remains. He woke up both mornings with his face swollen.
I would suggest to have rooms and bedding specifically for pets. And pet free rooms and bedding.
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Emily
20 Dec 2023 - 21 Dec 2023
reviewed on hcom
5 out of 5 stars
The hotel was nice and clean. My family and I thought it was a perfect hotel. We will definitely be coming back!
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Rene
17 Sept 2023 - 18 Sept 2023
reviewed on expedia
2 out of 5 stars
Two things that i didn't like.
1. As soon as i opened our suite a HUGE cockaroach, my kids started screaming and i was stomping everywhere. But it was only that one, everything was clean as far as i saw.
2. I'm an embassy fan, always liked the roominess but on this ocasion, rooms are alot smaller than the older buildings.
Other than that, very nice, and new building..
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Kathryn
12 Jul 2023 - 13 Jul 2023
reviewed on expedia
5 out of 5 stars
Robert was fantastic and provided wonderful service during happy hour! Loved the complimentary snacks as well. Our kids had a blast at the pool.
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Luz
11 Mar 2023 - 12 Mar 2023
reviewed on travelocity
5 out of 5 stars
The hotel was near sea world. Staff was very nice. The hotel awesome for my family stay.
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uchenna
8 Mar 2023 - 11 Mar 2023
reviewed on travelocity
5 out of 5 stars
Best hotel stay EVER! My family and I had the best time. From the heated pool, to the made to order omelette to the customer service. Everything was perfect!!!!
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Gregorio
6 Mar 2023 - 7 Mar 2023
reviewed on travelocity
1 out of 5 stars
As other Embassy location the facility is great the rooms are very comfortable and until my last two experiences "stay at Embassy Suites was like stay at home". Unfortunately, this week my wife and my daughter received the worst service that we never had had by the manager James Allen, he was rude, disrespectful, little empathetic and very aggressive with my family and me (by phone) Deidre was their accomplice at the front desk and also gave us their respective share of mistreatment and lack of empathy and attention,
My family felt fear to stay at the hotel. My advice to other travelers, avoid this hotel.